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What's new in Sophos Cloud

We regularly update Sophos Cloud with improvements or new features. You can see the details here.

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May 12, 2015

Server Lockdown

Server lockdown is now released. This allows you to prevent unauthorized changes to the software on your servers but automatically allows the updates you need. And it does it without asking you to set up complicated rules. You will be able to upgrade your license soon. You can lock down your servers right away: on the Servers page, click on a server to open its details and look for Lock Down.


The Sophos Cloud console now comes in French, German, Spanish or Japanese, as well as English. Want to change the language? Go to the bottom of the console and click the arrow beside the Language setting.

April 21, 2015

We've made improvements in alerts, reports and license renewal reminders.

Better email alerts

Our email alerts now show the name and location of threats detected on the network. They also include a "What to do" section to help you take action.

Protection summary emails

You will now receive a monthly email that summarizes the protection - for example, malware removed or websites blocked -  that Sophos Cloud has provided for you. You can control this feature in the Accounts > Administration page.

License reminders

You will now get email reminders when your license is due for renewal.

April 8, 2015

Improved Active Directory synchronization

We've improved the Active Directory synchronization utility. A new, easy-to-use setup dialog now lets you:

  • Import users from multiple Active Directory domains.
  • Use filters to import only the users and groups you want.
  • Preview what will be imported before you go ahead.
  • Have users and groups deleted from Cloud automatically if they are deleted from Active Directory.

March 2, 2015

Server Lockdown beta

If you have a Server Protection license, you can now try out our new Server Lockdown feature. This prevents unauthorized changes to the software on your servers but automatically allows the updates you need. To take part in the beta program, head over to the Account > Beta Programs page to sign up.

February 19, 2015

Secure OS for AWS

You can now manage Sophos Secure OS for AWS directly from Sophos Cloud. All you need to do is register your Secure OS instance with Sophos Cloud. For more information, see the Downloads page.


November 18, 2014

Server Protection

Our Server Protection feature is now generally available. This feature:

  • Manages Windows servers separately from endpoint computers.
  • Lets you apply security policies to a particular server or servers, no matter who logs on.
  • Automatically recognizes certain common server applications, so you don’t need to set complicated scanning exclusions.

To get started, install the new feature on servers. Here’s how.

Got servers still protected with the old software? Do this:

Find each server in Users & Devices > Devices. Click the server name to see its details page. Click the Upgrade to Server button in the upper right of the page.

Got new or unprotected servers? Do this: 

Go to Downloads > Installers, get the server installer and run it on each server.

Got servers protected with the beta software? 

There’s no more to do, unless you have other servers that weren’t included in the beta program.

Authorize Potentially Unwanted Applications (PUAs)

We’ve made it quicker and easier to handle PUAs.  If Sophos Cloud detects a PUA that you want to let all users have, just select the alert in the Action Center and click Authorize PUA(s) .

You can still use policies if you want to authorize PUAs only for specific users or servers.


November 4, 2014

Who moved my pages?

We’ve moved or renamed some pages to make Sophos Cloud easier to use.

There’s a new Global Settings menu for settings that apply on all computers. We’ve moved two pages to this new menu:

  • Tamper Protection.
  • Web Control Customizations (which used to be called the Websites list).

If you’re a beta customer, you’ll also see a new page there:

  • Scanning Exclusions. This lets you exclude files from scanning on all computers (but you can still use policies to set exclusions only for specific users or servers).

Authorize Potentially Unwanted Applications (PUAs)

If you’re a beta customer, you can try our improved handling of PUAs.  If Sophos Cloud detects a PUA that you want to let all users have, just select the alert in the Action Center and click Authorize PUA(s) .

You can still use policies if you want to authorize PUAs only for specific users or servers.

October 15, 2014

Server Protection beta

You can now sign up for the Cloud version 3 beta program and try our new Server Protection features.

Server Protection lets you:

  • Manage your Windows servers separately from your other computers.
  • Set up security policies that apply to a specific server, no matter which user is logged on.

You don’t even need to worry about excluding Microsoft Exchange, Active Directory and Microsoft SQL Server from scanning, as we do that automatically. Sophos Cloud will work on your servers "out of the box".

To join the beta, head on over to the Accounts > Beta Programs page.

September 25, 2014

We'll phase in all these new features and enhancements over the next few weeks: 

Even easier protection

You'll be able to add users and get their devices protected all on the same page.

The improved Users & Devices > Users page will let you send startup links to new or existing users, so that they can install Sophos software on their computers or mobiles. You'll no longer need to visit a separate Email Deployment page.

Cleanup for PUAs

If Sophos Cloud detects Potentially Unwanted Applications (PUAs) on computers, you'll be able to clean them up from the Dashboard in most cases. Just look out for the Cleanup PUA button that appears in the Action Center pane when you need it. This feature is available for all customers right now.

Scan now

You'll be able to scan any computer for threats immediately. On the Users & Devices > Devices page, you'll be able to click on a computer name to open its details page and then click the Scan now button. Any alerts will show up in the Action Center as usual.

Improved Events page

The Reports > Events page will have a clearer layout and let you customize your events list to show any combination of event types you want. 

Coming soon:  Server Protection beta

You’ll soon be able to try out our beta software for Windows servers. This lets you manage servers separately from other computers and apply security policies that are specific to a server, no matter which user is logged on. You don’t even need to worry about excluding Microsoft Exchange, Active Directory and Microsoft SQL Server from scanning, as we do that automatically. Sophos Cloud will work on your servers “out of the box”.


September 2, 2014

Mobile Control for Android

We've now added Mobile Control for Android devices. This gives you the same control and protection features that you already enjoy for iOS:

  • Protect data on lost or stolen devices by locking or wiping them.
  • Configure the device's password, email and Wi-Fi settings. (Email settings are available for Android only on Samsung devices with SAFE v2 or later.)
  • Restrict the features that can be used on the device.
  • See all devices that can access your corporate data.
  • Check that devices comply with your company's security rules.

July 29, 2014

We've given the user interface a fresher look and reorganized it.

  • "Where's the Manage tab gone?" Look under Users & Devices for most management tasks.
  • "Where are my installers?" Look under Downloads.
  • "How do I manage my account now?" Click the Account link in the upper right of the user interface.

July 8, 2014

We've improved the Dashboard in Sophos Cloud. A new carousel in the upper right of the screen lets you see at a glance whether users, computers and mobile devices are protected.

Looking for the global threat levels graph? That's still in the Dashboard, but we've moved it to the carousel in the lower right of the screen.  

June 17, 2014

Web Control for Mac OS X beta

You can now get our beta release for Mac and control which types of website Mac users can access. And if you already have a web control policy, you don’t need to create a new one: the same policy covers both Windows and Mac. To sign up, go to the Account > Beta programs page.

Note: The Web Control for Windows beta has now ended. The beta installer no longer works. Please use the regular installer for Windows on the Manage > Deployment page.

Active Directory Sync improvements

If you're using Active Directory Sync, you can now:

  • Connect to your Active Directory server over a non-SSL connection.

  • Configure the Active Directory Sync tool over Remote Desktop.

May 21, 2014

We’ve made the user details page even more useful. If you click on a user in the Manage > Users page, you can now:

  • See which policies apply to that user (look for the Policies pane in the lower right of the page).
  • View or edit a policy directly just by clicking on it in this Policies pane.

May 6, 2014

Sophos Cloud version 2

In version 2 we've added Mobile Control. We've also made Web Control and Active Directory Sync generally available (until now, these were only for beta customers).

To try out Mobile Control, you’ll need a license that includes this feature. 

Mobile Control

Manage your iOS devices through your Sophos Cloud console and protect your corporate data:

  • Protect data on lost or stolen devices by locking the device or by wiping it.
  • Remotely configure the device's password, email and Wi-Fi settings, and apply restrictions to the device.
  • See the full inventory of devices that can access corporate data.
  • Automatically monitor the device against your company compliance rules and trigger automatic mitigation, if needed.

Web Control

Our web control policies let you protect your organization and your users from the risks of inappropriate web browsing. You can:

  • Block downloads of risky file types.
  • Block or warn users about inappropriate websites (based on over 50 website categories).
  • Create custom policies for websites by tagging specific addresses or domains.
  • Apply different policies at different times of day.
  • See organization-wide reports on attempted policy violations.

Active Directory Sync

For details, see What's new for April 29 (below).

April 29, 2014

Active Directory Sync beta

We’ve added Active Directory Sync to our beta program. This is a small tool that:

  • Lets you import your Active Directory (AD) users and groups.
  • Synchronizes users and groups periodically.
  • Avoids duplicating existing users in Sophos Cloud.
  • Updates existing users with new or changed information (for example, adding an email address from AD).
  • Runs as a service and has a simple GUI to let you enter the small amount of information it requires (for example, credentials).

If you aren’t already in the beta program, sign up at the Beta Programs page.

Improved user details

You can now simply click on a user name in the Users page to display a full profile that includes:

  • The user's Sophos Cloud details including their email address and login.
  • A list of the user's devices showing the type, current status and last connection time.
  • All events affecting the user on any of their devices.
  • Options to take actions on a user's devices directly from this page (for example, instruct a Windows computer to update now).

Other changes in the user interface include:

  • There are now separate pages for Users and Groups.
  • The Deployment page displays more users at a glance and allows easier filtering.
  • In the Groups and Devices pages, you can click on an individual item to open a “Profile” page that gives you full details.

April 15, 2014

Try out Sophos Cloud version 2

You can now get our beta release and try out these new features:

  • Web control. You can control which types of website users can access.
  • Active Directory support (coming). You can import Users and Groups to Sophos Cloud.

To sign up or find out more, head on over to the Beta Programs page.

February 12, 2014

We've updated the Sophos Cloud for Mac installer so that it's scriptable, which makes it easier to use with automated installation tools. If you already have one of these tools, you can roll out Sophos Cloud to lots of Macs quickly and simply.

For more information, see Sophos knowledgebase article 120570.

December 10, 2013

We have now officially released Sophos Cloud for Mac OS X. If you want to protect your Macs, go to Manage and open the Deployment page to get started.

If you previously installed the beta version of Sophos Cloud for Mac OS X, don't worry. You don't need to do anything. Updates will carry on as usual and your Macs will still be protected.

November 5, 2013

New features

We've added new management features that customers asked for. To fit those in, we've also changed and improved the layout. 

In the new "Manage" section, you can now:

  • See a list of your computers.
  • Delete computers.
  • Search your list of users to find someone more easily.

Improved layout

We’ve renamed the "Policies" and "Settings” sections because customers found them easy to confuse. We’ve also rearranged the features in them, so now they look like this:

  • "Manage" is where you carry out protection-related tasks. You can find Policies, Deployment and Tamper Protection options here.
  • "Account" is where you do account-related tasks, such as changing your login email address or password.

We hope you like these new features and layout.


October 22, 2013

New features

We’ve now made the Sophos Cloud for Mac installer available for all customers, so anyone (not just beta customers) can protect Macs. Simply go to Settings and open the Deployment page to get started.

The Mac product is still in beta, but will be officially supported from next week. If you install it now, you don’t need to do anything when the beta ends:  the update will happen automatically as usual and your Macs will carry on being protected.



October 8, 2013

New features

We've added support for Internet Explorer 11.

We've also improved usability of the page where you download the installer for protecting endpoints:

  • We trigger the download automatically when you go to the page.
  • We automatically detect your operating system and give you the right installer. (Don't forget to sign up for our Mac beta if you haven't already!)

Fixed issues

This update fixes some display problems on Internet Explorer 9.


September 24, 2013

New features

This update of Sophos Cloud includes a hidden beta feature that lets you protect Mac computers. To see this feature and try it out, register here. We'll then send you an email explaining what to do.

Fixed issues

This update also addresses these instability and performance issues:

  • Policy updates could sometimes take longer than expected to reach computers.
  • The events report could sometimes take longer than expected to display recent events.