Sophos Endpoint Security and Control release notes

Maintenance phase

Endpoint Security and Control version 10.2 is now in its Maintenance phase. Although we still support it, and update the threat detection engine and threat data monthly, feature development has ended. For more information, see Sophos Endpoint for Windows: Product Lifecycle Policy.

You can upgrade to version 10.3.

Version numbers

Sophos Anti-Virus (SAV) 10.2.9
Sophos Client Firewall (SCF) 2.9.3
Sophos AutoUpdate (SAU) 2.9.0

To identify the threat detection engine version and the threat data version:

  1. Open Endpoint Security and Control.
  2. In the left-hand pane, under Help and information, click View product information.
  3. Under Anti-virus and HIPS, click Software.
Note:
  • Some of the features mentioned in these release notes are only available on managed computers or if you have the appropriate license.
  • Sophos Client Firewall 2.9.x is not supported and cannot be installed on Windows 8.
  • Automatic deployment of Endpoint Security and Control to Windows 8 and Windows Server 2012 from Enterprise Console requires Enterprise Console 5.1 or later.

    Automatic deployment of Endpoint Security and Control to Windows 8.1 and Windows Server 2012 R2 from Enterprise Console requires Enterprise Console 5.2.1 R2 or later.

    If you are using Enterprise Console 5.0 or earlier, you can install the software by running the installer from a bootstrap location that contains a software subscription for version 10.2. For more information on manual installation, see http://www.sophos.com/en-us/support/knowledgebase/12386.aspx.

What's new

  • The threat detection engine and threat data have been updated.

Fixed and known issues

This section lists issues fixed in the last four monthly releases of Sophos Endpoint Security and Control 10.2, if any, and known issues in this release.

Some of the known issues in this release may have been fixed in later versions of Sophos Endpoint Security and Control. For a list of the latest fixed issues, see the release notes for later releases of Sophos Endpoint Security and Control, which are available at http://www.sophos.com/en-us/support/documentation/endpoint-security-and-control-for-windows.aspx.

Fixed issues

None.

Known issues

Competitor Removal Tool

Issue ID Description Found in
DEF87203 The Sophos Competitor Removal Tool does not restore the registry keys for VBScript, WScript and Java when removing McAfee Security as a Service 5.4. Workaround: Remove the software using Add/Remove Programs in Control Panel before installing Sophos Endpoint Security and Control. iCRT 2.10.1
DEF84842 The Sophos Competitor Removal Tool fails to remove Norton Internet Security 2010 (version 17.x). Workaround: Remove the software using Add/Remove Programs in Control Panel before installing Sophos Endpoint Security and Control. 10.2.0

Data Control

Issue ID Description Found in
DEF79180 Files that breach a data control rule can still be transferred to a Windows 8 storage pool. 10.2.0

Installation

Issue ID Description Found in
DEF84838 It is not possible to protect Windows 8 or Windows Server 2012 computers that are in a workgroup from Sophos Enterprise Console 5.1 or later running on Windows Server 2008 or later.

For more information and instructions on how to enable deployment, see http://www.sophos.com/en-us/support/knowledgebase/118354.aspx.

10.2.0

Sophos Anti-Virus

Issue ID Description Found in
DEF88664 SAVProxy.exe fails on a Citrix XenApp server (fixed in version 10.3.0). 9.7.7
DEF85118 If you use the Internet Explorer 10 Windows 8 Modern UI application to access a malicious HTTPS website, Sophos Anti-Virus displays a balloon notification instead of a toast. This means that you do not see the notification until you view the desktop. 10.2.0
DEF84420 If you use a browser's Windows 8 Modern UI application to access a malicious website, and you click the toast that Sophos Anti-Virus displays, the browser is minimized and the desktop is displayed instead. To switch back to the browser, press Alt+Tab. 10.2.0
DEF83463 Although Sophos Anti-Virus can now scan files that are locked during an on-demand scan, it cannot perform cleanup successfully. 10.2.0
DEF79726 If you use the Internet Explorer 10 Windows 8 Modern UI application, Sophos web protection does not stop you from accessing malicious websites. 10.2.0
DEF79482 iSCSI mount points cannot be excluded from on-access scanning. 9.7.7
- Sophos web protection and web control use a Layered Service Provider (LSP) to intercept network traffic. If web protection or web control is turned on while an incompatible third-party LSP is running, system instability can occur. Therefore, if a third-party LSP that is known to be incompatible is already installed on the computer, the Sophos LSP is not installed. For more information, see http://www.sophos.com/en-us/support/knowledgebase/116241.aspx. 10.0

Sophos AutoUpdate

Issue ID Description Found in
WKI64768 AutoUpdate does not support updating through proxies that use WDigest authentication. However, AutoUpdate does support normal digest authentication. For more information, see http://www.sophos.com/en-us/support/knowledgebase/112633.aspx. SAU 2.5.8

Web Control

Issue ID Description Found in
DEF79725 If you use the Internet Explorer 10 Windows 8 Modern UI application, Sophos web control does not stop you accessing websites that conflict with the Inappropriate Website Control policy categories. 10.2.0

Additional information

  • Product lifecycle policy changes

    From June 2013 Sophos changed the product lifecycle policy for Endpoint products. For existing customers, an additional "Preview" product tag has been added in Windows 2000 and above subscriptions. For more information, go to http://www.sophos.com/en-us/support/knowledgebase/112580.aspx.

    New customers who install Sophos Enterprise Console version 5.2.1 for the first time will see a new set of subscription packages. For more information about the packages and product versions, see http://www.sophos.com/en-us/support/knowledgebase/119216.aspx.

  • Support for Windows 8 and Windows Server 2012
    • On Windows 8, Endpoint Security and Control uses toast notifications instead of balloon notifications to display messages on screen.
    • On Windows 8, if you specify a user-defined message to be displayed in desktop messages, it is not displayed in toasts. For more information, see http://www.sophos.com/en-us/support/knowledgebase/118233.aspx.
    • On Windows 8, if Sophos Anti-Virus cleans up a threat that affects a Windows Store app, it marks the app as tampered with. This causes Windows to offer the user the ability to re-download and re-install the app.
    • Rootkit scanning is not supported on REFS file systems on Windows Server 2012. If the user attempts a rootkit scan on this file system, a message will be logged in the SAV log telling them that rootkit scanning is not supported.
  • Application Control

    When Sophos Anti-Virus detects a controlled application on a remote share, the alert always shows that the application was detected on the local computer.

  • Device Control

    Sophos Device Control does not block removable storage devices that are used as system drives, as this typically destabilizes the operating system.

  • Sophos Client Firewall
    • Sophos Client Firewall does not support the "mobile broadband" driver model in Windows version 7.
    • When you install Sophos Client Firewall, all network adapters are temporarily disconnected. This results in network connections being unavailable for up to 20 seconds and the disconnection of networked applications such as Microsoft Remote Desktop.
    • When the log is displayed in a view that auto-refreshes (such as Allowed connections), the view stops refreshing if the service is under a heavy load. After changing to a different view and then back again, auto-refreshing works normally.
  • Unsupported scenarios
    • Endpoint Security and Control standalone installations do not support Windows Server Core.
    • Endpoint Security and Control managed and standalone installations do not support Windows Server Core Hyper-V.
    • On Windows 2000 systems running Internet Explorer 5 or 6, Web protection allows access to blocked sites via Windows Explorer.
  • Shared Windows components

    When you install Sophos software, some Windows components that might also be used by non-Sophos software are also installed or upgraded:

    Sophos software Shared Windows component
    Name Filenames Versions Date of inclusion with Sophos software
    Sophos Anti-Virus Microsoft XML Core Services msxml4.dll 4.30.2100.0 September 2009
    msxml4r.dll 4.30.2100.0 September 2009
    ATL Library ATL80.dll 8.0.50727.4053 June 2007
    Microsoft Visual C/C++ Runtime Libraries msvcm80.dll 8.0.50727.4053 June 2007
    msvcp80.dll 8.0.50727.4053 June 2007
    msvcr80.dll 8.0.50727.4053 June 2007
    Sophos AutoUpdate Windows Installer msi.dll 2.0.2600.2 November 2003
    msiexec.exe 2.0.2600.2 November 2003
    msihnd.dll 2.0.2600.2 November 2003
    msimain.sdb N/a November 2003
    msimsg.dll 2.0.2600.2 November 2003
    msisip.dll 2.0.2600.2 November 2003
    msls31.dll 3.10.337.0 November 2003
    mspatcha.dll 5.1.2600.0 November 2003
    riched20.dll 5.30.23.1200 November 2003
    sdbapiU.dll 1.0.0.1 November 2003
    shfolder.dll 5.0.2919.20 November 2003
    usp10.dll 1.325.2180.1 November 2003
    Sophos Client Firewall Microsoft XML Core Services msxml4.dll 4.30.2100.0 September 2009
    msxml4r.dll 4.30.2100.0 September 2009
    Microsoft Visual C/C++ Runtime Libraries msvcm80.dll 8.0.50727.4053 March 2010
    msvcp80.dll 8.0.50727.4053 March 2010
    msvcr80.dll 8.0.50727.4053 March 2010

Technical support

You can find technical support for Sophos products in any of these ways:

Legal notices

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