Sophos NAC for Endpoint Security and Control version 3.7.1 release notes

New in this release

  • When you enter the Sophos download account details during installation, or after installation in NAC Manager, the details are verified, and are used to authenticate the download of the latest detection data for security applications. During installation, the details are now requested during the NAC Manager installation instead of during the NAC databases installation.

Known issues

  • The Compliance Agent installation may require you to restart the endpoint after installation for the following reasons. During installation, you were prompted to shut down applications that were using shared resources, such as the XMLDOM, and you chose not to shut down these applications. You are upgrading the Quarantine Agent and the upgrade uses a new version of the Agent Quarantine Manager which is a kernel driver.
  • (SUG 21670) Sophos NAC will not install on the same server as Microsoft Sharepoint server.
  • (DEF 56259/56336) - After installing or upgrading the Compliance Agent, Sophos Enterprise Console displays an "Awaiting policy from console" policy compliance status. This status indicates that the endpoint is waiting for a NAC policy from the NAC Server to determine policy compliance. Therefore, the Compliance Agent on the endpoint has not sent an updated policy compliance status to Sophos Enterprise Console. The workaround is to retrieve the NAC policy through a user-initiated compliance check. To do this, right-click the Agent system tray icon on the endpoint, and select Check Compliance. This issue will also resolve itself automatically when the Compliance Agent retrieves the policy according to the Policy Refresh Interval, which is set to 4 hours by default.
  • (DEF 67569) Sophos Anti-Virus for Windows XP cannot update when the computer has been quarantined by Sophos NAC 3.7. This problem exists for all supported languages on both the 32-bit and 64-bit versions of Windows XP.

Technical support

You can find technical support for Sophos products in any of these ways:

Legal notices

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Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.


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