SafeGuard Easy 5.50.8

Table of Contents

1        What’s new.. 2

1.1        What’s included in the SGE 5.50.8 Release. 2

1.1.1        Fast Initial Encryption. 2

1.1.2        Improved Encryption Performance. 2

1.2        What’s included in the SGE 5.50.1 Release. 2

1.2.1        64-Bit Platform Support for SafeGuard Data Exchange. 2

1.3        What’s included in the SGE 5.50 Release. 2

1.3.1        Extended Windows Platform Support: 64 bit and Windows 7. 2

1.3.2        Service Accounts. 2

1.3.3        “POA only” User Accounts. 3

1.3.4        Improved Hardware/Operating System Compatibility. 3

1.3.5        Windows PE recovery CD (Virtual Client) 3

1.3.6        Simplified Installation and Key Backup. 3

1.3.7        Various Improvements. 3

2        Installation. 4

3        General Information. 5

3.1        SafeGuard Policy Editor 5

3.2        SafeGuard Easy Device Encryption / Data Exchange Client 5

3.3        SGN Update Matrix. 6

3.4        SGE Migration Matrix. 7

3.5        SGE Windows Operating System Support 7

4        Resolved Issues (SGE Release 5.50.x compared to SGN Release 5.40) 9

4.1        SafeGuard Policy Editor 9

4.2        SafeGuard Easy Client 9

5        Known Issues. 9

5.1        SGE 5.50 Release. 9

5.2        SafeGuard Policy Editor 11

5.3        SafeGuard Easy Data Exchange Client 12

5.4        SafeGuard Easy Device Encryption Client 13

5.5        SafeGuard Easy 4.x. 20

5.6        SafeGuard LAN Crypt 20

5.7        Fingerprint Reader 21

5.8        Interoperability Issues. 21

5.9        SCSI Hard Drives. 21

6        Technical Support 22

 

 

 

1       What’s new

 

SafeGuard Enterprise Device Encryption without central Management Server – the so-called “standalone mode” now becomes “SafeGuard Easy 5.50” and is meant to be the successor of the SafeGuard Easy 4.x series for those customers who prefer the standalone mode in contrast to the server managed variant. Technically SafeGuard Easy 5.50 is simply the new product name for SafeGuard Enterprise 5.50 standalone mode. It provides Windows Vista, Windows 7 and 64-bit support along with all other SafeGuard Enterprise benefits. Smartcard / crypto token logon however requires the managed variant of SafeGuard Enterprise Device Encryption. Migration from SafeGuard Easy 4.x is supported under the same conditions as with previous SafeGuard Enterprise releases except for the dropped Windows 2000 support.

 

1.1      What’s included in the SGE 5.50.8 Release

1.1.1       Fast Initial Encryption

A new, optimized handling of initial encryption using full-disk encryption is now available which typically leads to a significantly reduced duration of the initial encryption process. By limiting the initial encryption to hard disk space that is actually 'used' and not all the available physical disk space, the performance gain can be dramatic, of course depending on the percentage of used disk space. This new operation mode can be controlled along with the other encryption policy settings and is deactivated by default.

 

1.1.2       Improved Encryption Performance

A new, improved and optimized implementation of the AES256 encryption algorithm provides better run-time performance when accessing encrypted data. Since the very same encryption module is used for full-disk as well as file-based encryption both modules (DE and DX) benefit from the improvements and yield better performance figures.

1.2      What’s included in the SGE 5.50.1 Release

1.2.1       64-Bit Platform Support for SafeGuard Data Exchange

SafeGuard Easy 5.50.1 Data Exchange fully supports the 32-bit and 64-bit versions of Microsoft Windows Vista and Microsoft Windows 7 as well as 32-bit Windows XP.

1.3      What’s included in the SGE 5.50 Release

1.3.1       Extended Windows Platform Support: 64 bit and Windows 7

SafeGuard Easy 5.50 Device Encryption fully supports the 32-bit and 64-bit versions of Microsoft Windows Vista and Microsoft Windows 7 as well as 32-bit Windows XP. The SafeGuard Policy Editor also supports the 32-bit and 64-bit versions of Windows Server 2003 and Windows Server 2008/R2.

1.3.2       Service Accounts

SafeGuard Easy 5.50 introduces the capability to assign users to Service Account Lists. When applied to a newly set up client machine where the POA is not yet activated, users on this list will not be added to the POA’s user list and hence not take ownership of the machine or turn on the POA after having logged on to Windows. This enables them to service and configure the machine but leaving the SafeGuard Easy configuration apparently untouched before handing it over to its intended owner, something that is often required in roll-out scenarios.

1.3.3       “POA only” User Accounts

Special accounts (easily recognizable by belonging to a special virtual “<POA>” domain) have been introduced with SGE 5.50 to provide, e.g., administrators with the ability to boot a POA-protected machine without having to know any of the machine’s regular users’ credentials or having to be registered as a regular user themselves on each machine. They are always entitled to boot the machine from external media and when logging onto Windows, this will not trigger any of the default logon actions of the SafeGuard Easy client. For example, the user will not be registered with SGE irrespective of the credentials that were used for the Windows logon.

1.3.4       Improved Hardware/Operating System Compatibility

Compatibility of SafeGuard Easy has been further improved in many ways, e.g.,

1.3.5       Windows PE recovery CD (Virtual Client)

The advanced recovery functions for SafeGuard Enterprise encrypted hard drives, e.g., booting a Windows PE recovery environment in case of a broken, mis-configured operating system are now also available for SafeGuard Easy 5.50 clients.

1.3.6       Simplified Installation and Key Backup

A new installation wizard simplifies the first time setup of the management components including default policies. To invoke this wizard for new SGE installations, start “SGNInstallAdvisor.bat” from the root directory of the product DVD. SafeGuard Easy recovery files can now be easily and automatically collected on a central network share if so desired by the administrator. Also options to easily backup and restore the company certificate of new installations have been added.

1.3.7       Various Improvements

Various other improvements in usability, storage use, performance, key management and handling have been made in SafeGuard Easy. These include:

·         Initial encryption speed in Windows 7 has been significantly improved over SGN 5.40 for Windows 7 and is now comparable or better than under Windows XP.

 

 

2       Installation

 

Administrator rights are necessary to install the software. To find out the correct procedure for installing the software, please consult the relevant chapter in the startup guide.

 

If an existing installation of SGE is modified or selected modules are installed at a later time, the installation program might complain that the certain components (e.g. Safe Guard Removable Media Manager) are currently in use. This message is caused by the fact that these modules share common components that are currently in use and therefore can’t be updated immediately. This message can be ignored since the affected components will be updated upon reboot anyway.

Note:    This is also the default behavior when using the unattended installation mode.

 

Although it is possible to install only a subset of product features initially and add other features later on, it is advised to have the Device Encryption feature installed from the start.

 

If you are upgrading from SafeGuard Easy 4.x please be sure to read the corresponding section of the administrator help and Knowledge base articles.

 

 

3       General Information

 

3.1      SafeGuard Policy Editor

 

Hardware:

Intel or AMD X86 CPU

512 MB RAM

1 GB free hard disk space (recommended)

 

Software:

Microsoft Windows Operating Systems in English, French, German or Japanese

·         XP                              SP2      SP3      32 bit

·         Vista                           SP1      SP2      32 bit    64 bit

·         7                                                         32 bit    64 bit

·         2003 Server                  SP1      SP2      32 bit    64 bit

·         2003 Server R2            SP1      SP2      32 bit    64 bit

·         2008 Server                 SP1      SP2      32 bit    64 bit

·         2008 Server R2                                   64 bit

 

 

Microsoft ASP.net

·         .NET Framework 3.0 SP1

 

The Windows user must have R/W access to the database using one of the following authentication methods:

·         Windows NT authentication

·         SQL database authentication

 

Tested X.509 certificates

3.2      SafeGuard Easy Device Encryption / Data Exchange Client

 

Hardware:

 

Microsoft Windows Operating Systems:

 

 

Software:

 

3.3      SGN Update Matrix

The following table shows which previous versions of SGN can be updated with SGN 5.50.8

 

 

SGN Update Matrix

 

 

 

Update from

Update To

SGN 5.20

SGN

5.20.1

SGN 5.20.2

SGN 5.20.3

SGN 5.20.4

SGN 5.20.5

SGN 5.21

SGN 5.21.1

SGN 5.30 RC1

SGN 5.30

GA

SGN 5.30.1

SGN 5.30.2

SGN 5.30.3

SGN

5.35

GA

SGN

5.35.x

SGN 5.40.x

SGN 5.50

SGN 5.50.8

 

 

 

 

 

 

 

 

 

 

 

 

 

l

l

l

l

SGN 5.50.1

 

 

 

 

 

 

 

 

 

 

 

 

 

l

l

l

l

SGN 5.50 GA

 

 

 

 

 

 

 

 

 

 

 

 

 

l

l

l

 

SGN 5.40.x

 

 

 

 

 

 

 

 

 

l

l

l

l

l

l

 

 

SGN 5.35.x

 

 

 

 

 

 

 

 

 

l

l

l

l

l

 

 

 

SGN 5.35 GA

 

 

 

 

 

 

 

 

 

l

l

l

l

 

 

 

 

SGN 5.30.3

¢1

¢1

¢1

¢1

¢1

¢1

¢1

¢1

l

l

l

l

 

 

 

 

 

SGN 5.30.2

l

l

l

l

l

l

l

l

l

l

l

 

 

 

 

 

 

SGN 5.30.1

l

l

l

l

l

l

l

l

l

l

 

 

 

 

 

 

 

SGN 5.30 GA

l

l

l

l

l

l

l

l

l

 

 

 

 

 

 

 

 

SGN 5.30 RC 1

l

l

l

l

l

l

l

l

 

 

 

 

 

 

 

 

 

SGN 5.21.1 (Patch)

 

 

 

 

 

 

l

 

 

 

 

 

 

 

 

 

 

SGN 5.21

l

l

l

l

l

l

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20.5 (Patch)

l

l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20.4 (Patch)

l

l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20.3 (Patch)

l

l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20.2 (Patch)

l

l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20.1 (Lenovo)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SGN 5.20

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Legend:

l     Update supported

¢1   Update supported only for SGN Server and SGN Management Console

 


 

3.4      SGE Migration Matrix

The following table shows which versions of SafeGuard Easy can be migrated to SGE 5.50.8

 

SGE Migration Matrix

 

IDEA

DES

3DES

AES

128

AES

256

Blowfish

Stealth

XOR

SGE 4.50

l

 

l

l

l

 

 

 

SGE 4.40

l

 

l

l

l

 

 

 

SGE 4.30

l

 

l

l

l

 

 

 

SGE 4.20

 

 

 

 

 

 

 

 

SGE 4.1x

 

 

 

 

 

 

 

 

SGE 3.x

 

 

 

 

 

 

 

 

 

3.5      SGE Windows Operating System Support

The following table lists all supported operating system platforms along with the SGE modules available on that platform.

 

 

 

SGE – Microsoft Windows Platform Support

 

SGE 5.50.x

DE

DE

BitLocker

DX

PE

XP

Professional Edition

SP2

SP3

32 Bit

l

 

l

.NET 3.01

Vista

 

 Home Premium

Business

Enterprise

Ultimate

SP1

SP2

32 Bit

l

   

 

-

-

l

l

l

.NET 3.01

Vista

 

 Home Premium

Business

Enterprise

Ultimate

SP1

SP2

64 Bit

l

   

 

-

-

l

l

l

.NET 3.01

7

Home Premium

Professional

Enterprise

Ultimate

 

32 Bit

 

l

 

-

-

l

l

l

NET 3.01

7

Home Premium

Professional

Enterprise

Ultimate

 

64 Bit

l

 

-

-

l

l

l

NET 3.01

Server 2003 / R2

.NET 3.0

IIS 6

SP1

SP2

32 Bit

64 Bit

 

 

 

l

l

Server 2008       

Server 2008 R2

.NET 3.0 

IIS 7.0

IIS 7.5

SP1

64 Bit

64 Bit

 

 

 

l

l

 

1 .Net 3.0 SP1 required

 

 

Note 1: SafeGuard Easy can be installed and does support systems that are equipped with Solid State Disks (SSDs).

 

Note 2: SafeGuard Easy can be installed and operated in virtualization environments as well. Please be aware that there’s might be interoperability issues regarding encryption on devices that are attached via the USB bus. Depending on the virtualization environment and the attached device this issue might cause a system fault.

 

 

4       Resolved Issues (SGE Release 5.50.x compared to SGN Release 5.40)

4.1      SafeGuard Policy Editor

4.2      SafeGuard Easy Client

-       In some scenarios, the autologon of the POA was broken

-       The installer lacked a POACFG property

-       There were incorrect log entries indicating that a drive is decrypting when in fact it was encrypting

-       Installing (or re-imaging) a machine with a previously used hostname may leave this machine inaccessible and unrecoverable if the “old” machine object has not been deleted in the SGN Management Center beforehand.

-       No plain text folder was created when burning CDs using Windows’ integrated wizard

-       The SGPortable shortcut was displayed but did not work

-       Menu items disappeared in Corel Draw X4 after the installation of the Data Exchange client. Similar issues with Adobe fireworks and Candela have also been solved.

-       It was not always possible to change the Media Passphrase because the option was not available in the System Tray.

-       In Mindjet MindManager, opening the Save As... dialog caused the application to hang.

-       Password changes at Windows XP logon were lost when the Evidian SSO watch application was installed on an SGE client. A generic fix has been applied that also solves the issue of invalid password changes after a failed logon attempt.

5       Known Issues

5.1      SGE 5.50 Release

 

 

 

 

5.2      SafeGuard Policy Editor

 

·         Uninstallation of SGE client on a PE machine renders the PE unusable.
When the SafeGuard Policy Editor is being run on a machine with a SGE client installation, uninstalling the client will leave the PE in an unusable state. This issue does not depend on the order of installation of the two modules. If you want to continue running the PE on such a machine, you must reinstall the PE.

·         Policy Editor configuration may fail due to restrictive default SQL Server permissions
When installing the Policy Editor on a Windows Vista or Windows 7 machine, make sure that you have all required administrative privileges for the corresponding SQL Server or SQL Express database engine.

·         Database Naming Scheme
SGE Databases names should comply with the following naming scheme in order to prevent localization issues.

SGE Database names should only contain:
            - Characters (A-Z, a-z)
            - Numbers (0-9)
            - Underscores (_)

·         If a Policy Editor is installed on a SGE client machine, both components (client + PE) have to be updated to SGE 5.50, where the client has to be updated first. Updating only the Policy Editor can lead to failed logons at Windows level.

 

·         Please check the SGE software CD (tools folder) on additional information regarding SafeGuard Policy Editor update (please also search the Sophos knowledge base for “SGN & update” to gather detailed instructions).

·         Possible configuration of SQL Database access methods:
The Windows NT Authentication option requires further mandatory configuration steps proposed by Microsoft (please search the Sophos knowledge base for “SGN & service account”). The SQL Authentication is the less complex way and does not require additional configuration.

·         Certificates provided by the customer and imported into PE are currently not verified according to RFC3280. For example, we do not prevent using signature certificates for encryption purposes.

·         Overlapping policies assigned to a group might result in incorrect calculation of the priorities. Please use disjunctive policy settings.

·         If you want to allow minimum password durations of less than 2 days please do not change the setting “Password change allowed after min. (days)”. Once changed the minimum is 2 days.

·         There are some GUI layout problems on machines configured for resolutions other than 96 DPI.

·         Two security officers must not use the same Windows account on the same PC. Otherwise it is not possible to separate their access rights properly.

·         After updating the SGE database to version 5.50 old Policy Editors show an error message. They must be updated as well.

·         When performing uninstall, some files and registry entries may remain. Please consult the Sophos knowledge database (keywords “SGN & uninstall”) on how to clean the installation manually. Such a cleanup is necessary in order to reinstall SGE on the same computer.

·         In rare situations it might be possible to experience timing and/or configuration problems with local SQL Server Express editions, the configuration of the SafeGuard Database in conjunction with SQL Server Authentication might not work. If that is the case, we recommend using Windows authentication with SQL Server Express instead.

5.3      SafeGuard Easy Data Exchange Client

 

·         The installation of DX on a system with SafeGuard Removable Media is not prevented.  Both SGRM and SGE DX are file encryption products that are not designed to coexist. However, the DX installer does not check for this condition. SGRM must be uninstalled before the installation of SGE DX.

·         Recovery for forgotten passwords
SafeGuard Data Exchange without Device Encryption does not provide Challenge/Response recovery, when the user has forgotten his password. In this case you must change the password in the Active Directory, logon without a Sophos Credential Provider and restore the user configuration on the client. Consult the Sophos knowledge base for further details.

·         Compatibility with SG RemovableMedia 1.20
Local keys created with SafeGuard Removable Media older than version 1.20 before switching to SGE Data Exchange can be used in the SGE Client. But they are not transferred to the SGE Database automatically

·         Compatibility with SG Easy 4.x
When using SafeGuard Data Exchange together with SafeGuard Easy 4.x note that the SGE GINA mechanisms (especially secure auto logon - SAL) will no longer work, SGE must be installed first and both products should only be uninstalled together (without reboot) to avoid GINA conflicts.

·         Compatibility with Microsoft Office 2007
Microsoft Office 2007 applications (e.g. Word, Excel) will abort stating an error when saving modifications to a plain file that actually needs to be encrypted according to the current encryption policy.

Solution:
- Adjust the files encryption status to comply with the policy, or
- add the Office Programs to the Special Rename Processes registry key.

Here is a sample registry setting which adds WinWord.exe and Excel.exe to this key.

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UTIMACO\SGLCENC]
"SpecialRenamePrograms"="winword.exe;excel.exe;"

Please refer to the Sophos knowledge base SGI 109474 for further information.

·         User elevation for encrypted executables
If an encrypted executable or installation package is started and requires a user elevation in Windows Vista or Windows 7, it may happen that the elevation does not take place and the executable is not started.

·         SafeGuard Portable Link on Read-Only Media
The link to the SafeGuard Portable application created in the root of a removable media might not work under certain conditions (on Windows 7 only). When the media is inserted into a device which device letter differs from the one when SafeGuard Portable was copied to, the link does not work if the drive with this letter is available on the device too. For example: The  SafeGuard Portable link was created on a media in drive D:. The media is the used on a different machine in drive E:. The link is broken if this machine also has a drive D:, otherwise the link works as expected.

 

5.4      SafeGuard Easy Device Encryption Client

 

·         BitLocker To Go - encrypted devices may prevent Device Encryption installation
If a BitLocker To Go-encrypted USB stick is attached to a machine during the setup of SGE, the installation will fail because Windows reports the system as being BitLocker-enabled, which is a valid failure condition for the DE client installation. The solution is to remove any BitLocker to Go-encrypted devices before installing SGE DE.

·         Device Encryption may fail on some USB sticks
Some rare USB stick models report an incorrect storage capacity (usually larger than their actual physically available capacity). On these models, a volume-based initial encryption will fail and the data on the stick will be lost. Sophos generally recommends to use file-based encryption (DX module) for removable media encryption.

·         The client requires an extra reboot after the first logon to ensure the registration of the logged on user.

·         Update
When updating an older version of the SGE Client it is recommended to choose the ‘Custom’ installation mode and manually select all the desired features whether they were already installed by the previous version or not. Optionally, you can use the ‘Complete’ mode instead. If typical mode is chosen, some of the features might not be updated properly.
In case of an unattended installation you have to use the ADDLOCAL= property to select all desired features (existing and new). If this option is not specified, only features installed by the previous version will be updated.

·         Installation of the client configuration package
After installation of the client configuration package, the user should wait for ~5-10 seconds before acknowledging the final reboot. Then, after rebooting, the user should wait again for approximately 3 minutes at the Windows logon screen before proceeding to log on. Otherwise, the initial user synchronization may not be complete until rebooting again.

·         Local Self Help
For the Local Self Help option the Recovery option in the POA will never be shown if the user who is logged on to the POA has the option to log on with a token or via fingerprint. LSH only works if the user logs on to the POA with user ID and password.

·         Delay Write Errors during Initial Encryption
During the installation of SafeGuard Easy Device Encryption, delayed write failures may be reported by the operating system. This happens right after installing the kernel onto the file system. This may be forced by executing many parallel file I/O operations during the next boot right after manipulating the file system.

Solution:
An alternate way to install the SafeGuard Easy Device Encryption Kernel can be forced by adding the registry value:

            Hive:    HKEY_LOCAL_MACHINE
            Key:    
System\CurrentControlSet\Control\Session Manager
 Value Name:    AllocMode (DWORD)
            Value:   1

This registry value should be added before executing the SafeGuard Easy Device
Encryption setup

·         Device Protection Policy for removable Drives
A policy to encrypt removable Drives volume based that allows the user to choose a key from a list (for example “all keys in key ring”) can be circumvented by the user by not choosing a key. To make sure removable drives are always encrypted the security officer should either use a file based encryption policy, or explicitly set a key in the volume based encryption policy.

·         Data Exchange Policy and SafeGuard Easy
Data Exchange policies cannot use the defined machine key on SafeGuard Easy 5.50. Please use a different key if the policy will be applied to SafeGuard Easy clients.

·         Novell Client
To use the SGE Client in conjunction with a Novell Client there are some project specific adaptations necessary. Please contact Sophos Support for further information.

·         Fast User Switching
Fast user switching is not supported and must be disabled.

·         Built-in floppy drive
After installation of SGE Device Encryption on Windows Vista the built-in floppy drive is no longer available. This limitation does not apply to external floppy drives attached via the USB bus.

·         Boot time
Boot time increases by about one minute after installing the SGE Client software.

·         Encryption of ‘Virtual Drives’
Virtual drives that are mounted on the client workstation (e.g. VHD file into Windows using MS Virtual Server mounter) are considered as local hard drives and therefore their contents will be encrypted too if an encryption policy for ‘other volumes’ is defined.

·         It is not possible to use Volume-based device encryption together with BitLocker. The SGE Client setup does not allow installing both features simultaneously.

·         During the initial encryption of the system partition (i.e. the partition, where the hiberfil.sys file is located) suspend to disk may fail and should therefore be avoided. After the initial encryption of the system partition a reboot is required before suspend to disk works properly again.

·         You should decrypt all encrypted removable media before uninstalling the last accessible SGE client. Otherwise you may not be able to access your data any more. As long as you keep your SGE database the data on the removable media can be recovered.

·         It is recommended to reboot a SGE Client PC at least once after activating the SGE Power-on Authentication. SGE performs a backup of its kernel data on every Windows boot. This backup would never happen if the PC is only hibernated or transferred into stand-by mode.

·         The maximum number of registered SGE users on a client is 200.
Please do also consider the following maximum file sizes for files imported to a client by policy:

o    Text files should not be larger than 50 kB.

o    Banner Bitmaps should not be larger than 100 kB.

o    Background bitmaps should not be larger than 500 kB.

Note:    Microsoft Windows XP has a technical limitation of its kernel stack. If several file system filter drivers (e.g. antivirus software) are installed, the memory might not be sufficient. In this case you might get a BSOD. Sophos cannot be made liable for this Windows limitation and cannot solve this issue.

·         In the case of volume-based encryption, volumes that are located on "dynamic disks" or “GPT disks” are not supported.

·         When performing uninstall, some files and registry entries may remain. Please consult the Sophos knowledge database (keywords “SGE & uninstall”) on how to clean the installation manually. Such a cleanup is necessary in order to reinstall SGE on the same computer

·         If an uninstall of the SGE client is triggered via Active Directory it has to be ensured that all volume-based encrypted volumes have been decrypted properly beforehand.

·         Compatibility to imaging tools has not been tested and is therefore not supported.

If problems during startup are encountered, please try the following:    

In HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Storages\ Filesystem\RealTimeScan                                           

Set the DWORD value KStackMinFree to 0x2200.                                            

To find a detailed explanation of the key, click this link:                                   

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/f5ee041a924af12d8825709d00509eb2?OpenDocument           

 

Language ID      Keyboard   Language / Comments

====================================================================

        0x0000   US         Language Neutral

        0x0400   US         Process or User Default Language

        0x0800   US         System Default Language

        0x0401   US         Arabic (Saudi Arabia)

        0x0801   US         Arabic (Iraq)

        0x0c01   US         Arabic (Egypt)

        0x1001   US         Arabic (Libya)

        0x1401   US         Arabic (Algeria)

        0x1801   US         Arabic (Morocco)

        0x1c01   US         Arabic (Tunisia)

        0x2001   US         Arabic (Oman)

        0x2401   US         Arabic (Yemen)

        0x2801   US         Arabic (Syria)

        0x2c01   US         Arabic (Jordan)

        0x3001   US         Arabic (Lebanon)

        0x3401   US         Arabic (Kuwait)

        0x3801   US         Arabic (U.A.E.)

        0x3c01   US         Arabic (Bahrain)

        0x4001   US         Arabic (Qatar)

                 US         Arabic (102) AZERTY                       

   X    0x0402   BG         Bulgarian                No font available

        0x0403   ES         Catalan

        0x0404   US         Chinese (Taiwan)         No font available

        0x0804   US         Chinese (PRC)            No font available

        0x0c04   US         Chinese (Hong Kong SAR, PRC)  “

        0x1004   US         Chinese (Singapore)            No font available

        0x1404   US         Chinese (Macao SAR) (98/ME,2K/XP)

   X    0x0405   cz         Czech

   X    0x1402   cz_qwerty  Czech   (QWERTY)

                 US         Czech   (Programmers)

   X    0x0406   dk         Danish

   X    0x0407   de         German  (Standard)

   X    0x0807   de_CH      German  (Switzerland)

        0x0c07   de         German  (Austria)

        0x1007   de         German  (Luxembourg)

        0x1407   de         German  (Liechtenstein)

   X    0x0408   el         Greek                    No font available

   X    0x0409   us         English (United States)

   X    0x0809   gb         English (United Kingdom)

        0x0c09   us         English (Australian)

        0x1009   us         English (Canadian)

        0x1409   us         English (New Zealand)

   X    0x1809   ie         English (Ireland)

        0x1c09   US         English (South Africa)

        0x2009   US         English (Jamaica)

        0x2409   US         English (Caribbean)

        0x2809   US         English (Belize)

        0x2c09   US         English (Trinidad)

        0x3009   US         English (Zimbabwe) (98/ME,2K/XP)

        0x3409   US         English (Philippines) (98/ME,2K/XP)

   X    0x040a   ES         Spanish (Spain, Traditional Sort)

        0x080a   ES         Spanish (Mexican)

        0x0c0a   ES         Spanish (Spain, Modern Sort)

        0x100a   ES         Spanish (Guatemala)

        0x140a   ES         Spanish (Costa Rica)

        0x180a   ES         Spanish (Panama)

        0x1c0a   ES         Spanish (Dominican Republic)

        0x200a   ES         Spanish (Venezuela)

        0x240a   ES         Spanish (Colombia)

        0x280a   ES         Spanish (Peru)

        0x2c0a   ES         Spanish (Argentina)

        0x300a   ES         Spanish (Ecuador)

        0x340a   ES         Spanish (Chile)

        0x380a   ES         Spanish (Uruguay)

        0x3c0a   ES         Spanish (Paraguay)

        0x400a   ES         Spanish (Bolivia)

        0x440a   ES         Spanish (El Salvador)

        0x480a   ES         Spanish (Honduras)

        0x4c0a   ES         Spanish (Nicaragua)

        0x500a   ES         Spanish (Puerto Rico)

   X    0x040b   fi         Finnish

                 US         Finnish (with Sami)

   X    0x040c   fr         French (Standard)

   X    0x080c   be         French (Belgian)

        0x1080c  be         Belgian(Comma)

   X    0x0c0c   ca_enhanced  French (Canadian)

                 US         French (Canadian, Legacy)

                 US         Canadian (Multilingual)

   X    0x100c   fr_CH      French (Switzerland)

        0x140c   fr_CH      French (Luxembourg)

        0x180c   fr         French (Monaco) (98/ME,2K/XP)

        0x040d   US         Hebrew

   X    0x040e   hu         Hungarian

   X    0x040f   is         Icelandic

   X    0x0410   it         Italian (Standard)

        0x0810   it         Italian (Switzerland)

   X    0x0411   jp         Japanese

   X    0x0412   ko         Korean                   No font available

        0x0812   US         Korean (Johab) (95,NT)

   X    0x0413   nl         Dutch (Netherlands)

   X    0x0813   be         Dutch (Belgium)

   X    0x0414   no         Norwegian (Bokmal)

        0x0814   no         Norwegian (Nynorsk)

   X    0x0415   pl         Polish             No font available

   X    0x0416   br         Portuguese (Brazil)

   X    0x0816   pt         Portuguese (Portugal)

   X    0x0418   ro         Romanian

        0x0419   US         Russian

        0x041a   US         Croatian

        0x081a   US         Serbian (Latin)

        0x0c1a   US         Serbian (Cyrillic)

        0x101a   US         Croatian (Bosnia and Herzegovina)

        0x141a   US         Bosnian (Bosnia and Herzegovina)

        0x181a   US         Serbian (Latin, Bosnia, and Herzegovina)

        0x1c1a   US         Serbian (Cyrillic, Bosnia, and Herzegovina)

        0x041b   sk         Slovak

        0x041c   US         Albanian

   X    0x041d   se         Swedish

        0x081d   se         Swedish (Finland)

        0x041e   US         Thai

   X    0x041f   tr         Turkish      No font available

        0x0420   US         Urdu (Pakistan) (98/ME,2K/XP)

        0x0820   US         Urdu (India)

        0x0421   US         Indonesian

        0x0422   uk         Ukrainian

        0x0423   US         Belarusian

        0x0424   sl         Slovenian

        0x0425   US         Estonian

        0x0426   lv         Latvian

        0x0427   lt         Lithuanian

        0x0827   US         Lithuanian (Classic) (98)

        0x0429   US         Farsi

        0x042a   US         Vietnamese (98/ME,NT,2K/XP)

        0x042b   US         Armenian. This is Unicode only. (2K/XP)

                 US         Armenian Eastern

                 US         Armenian Western

        0x042c   US         Azeri (Latin)

        0x082c   US         Azeri (Cyrillic)

        0x042d   US         Basque

        0x042f   US         Macedonian (FYROM)

        0x0430   US         Sutu

        0x0432   US         Setswana/Tswana (South Africa)

        0x0434   US         isiXhosa/Xhosa (South Africa)

        0x0435   US         isiZulu/Zulu (South Africa)

        0x0436   US         Afrikaans

        0x0437   US         Georgian. This is Unicode only. (2K/XP)

        0x0438   US         Faeroese

        0x0439   US         Hindi. This is Unicode only. (2K/XP)

        0x043a   US         Maltese (Malta)

        0x043b   US         Sami, Northern (Norway)

        0x083b   US         Sami, Northern (Sweden)

        0x0c3b   US         Sami, Northern (Finland)

        0x103b   US         Sami, Lule (Norway)

        0x143b   US         Sami, Lule (Sweden)

        0x183b   US         Sami, Southern (Norway)

        0x1c3b   US         Sami, Southern (Sweden)

        0x203b   US         Sami, Skolt (Finland)

        0x243b   US         Sami, Inari (Finland)

        0x043e   US         Malay (Malaysian)

        0x083e   US         Malay (Brunei Darussalam)

        0x0440   US         Kyrgyz. (XP)

        0x0441   US         Swahili (Kenya)

        0x0443   uz         Uzbek (Latin)

        0x0843   US         Uzbek (Cyrillic)

        0x0444   US         Tatar (Tatarstan)

        0x0445   US         Bengali (India)

                 US         Bengali (Inscript)

        0x0446   US         Punjabi. This is Unicode only. (XP)

        0x0447   US         Gujarati. This is Unicode only. (XP)

        0x0449   US         Tamil. This is Unicode only. (2K/XP)

        0x044a   US         Telugu. This is Unicode only. (XP)

        0x044b   US         Kannada. This is Unicode only. (XP)

        0x044c   US         Malayalam (India)

        0x044e   US         Marathi. This is Unicode only. (2K/XP)

        0x044f   US         Sanskrit. This is Unicode only. (2K/XP)

        0x0450   US         Mongolian (XP)

        0x0452   US         Welsh (United Kingdom)

        0x0455   US         Burmese

        0x0456   US         Galician (XP)

        0x0457   US         Konkani. This is Unicode only. (2K/XP)

        0x045a   US         Syriac. This is Unicode only. (XP)

        0x0465   US         Divehi. This is Unicode only. (XP)

                 US         Divehi (Phonetic)

                 US         Divehi (Typewriter)

        0x046b   US         Quechua (Bolivia)

        0x086b   US         Quechua (Ecuador)

        0x0c6b   US         Quechua (Peru)

        0x046c   US         Sesotho sa Leboa/Northern Sotho (South Africa)

        0x007f   US         LOCALE_INVARIANT. See MAKELCID.

        0x0481   US         Maori (New Zealand)

5.5      SafeGuard Easy 4.x

 

5.6      SafeGuard LAN Crypt

·         SafeGuard LAN Crypt 3.70 is the first version that is fully compatible with SafeGuard Enterprise Standalone (SafeGuard Easy 5.50). If an older version of SafeGuard LAN Crypt is installed, we do strongly suggest upgrading to the latest version of SafeGuard LAN Crypt first.

·         If SafeGuard Easy 5.50 is installed on-top of SafeGuard LAN Crypt the installation program will complain that the component SGLC Profile Loader being upgraded is currently in use. This message is caused by the fact that SafeGuard LAN Crypt and SafeGuard Easy share common components and therefore can be ignored. The affected components will be updated upon reboot.

5.7      Fingerprint Reader

5.8      Interoperability Issues

5.9      SCSI Hard Drives

 

6       Technical Support

 

You can find technical support for Sophos products in any of these ways:

 

 

Oberursel, November 4th, 2010

 

Copyright © 1996 - 2010 Sophos Group and Utimaco Safeware AG. All rights reserved.

 

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the licence terms or you otherwise have the prior permission in writing of the copyright owner.

 

Sophos is a registered trademark of Sophos Plc and the Sophos Group. SafeGuard is a registered trademark of Utimaco Safeware AG - a member of the Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

 

All SafeGuard products are copyright of Utimaco Safeware AG - a member of the Sophos Group, or, as applicable, its licensors. All other Sophos products are copyright of Sophos plc., or, as applicable, its licensors.

 

You will find copyright information on third party suppliers in the file entitled Disclaimer and Copyright for 3rd Party Software.rtf in your product directory.