Sophos Mobile Encryption Version 2.5 for iOS release notes

New in this release

Management of Sophos Mobile Encryption by Sophos Mobile Control

Sophos Mobile Encryption can now be installed as a managed app via the SMC server and then operates in a managed mode.

If SME is in managed mode, the SMC server controls SME:

• Settings are controlled by Sophos Mobile Control
• Cloud Storage Providers can be pre-configured (Egnyte and WebDav)
• A special Corporate Documents Storage Provider can be defined by SMC that is shown as own storage provider in SME
• SME contacts the SMC server during every start and can receive commands

Please Note: This feature is only available for iOS 7 devices as it requires the newly introduced "Managed Settings" feature introduced with iOS 7.

Sophos Mobile Encryption Settings now moved in the app
The settings of Sophos Mobile Encryption now reside within the app and can be configured in the app. The settings are no more configurable via the standard iOS settings.

System Requirements

Sophos Mobile Encryption runs on the following platforms:

• Apple iPhone 4 or newer
• Apple iPad 1 or newer
• Apple iPod Touch 4Gen or newer

Compatible devices have to run Apple iOS 5.x or iOS 6.x or iOS 7.x.

Supported Storage Providers

Sophos Mobile Encryption supports following storage providers:

• Dropbox
• Google Drive
• Egnyte
• Telekom Media Center
• Microsoft OneDrive (former SkyDrive)
• WebDAV (tested with ownCloud, Strato HiDrive and IIS)

Installation

Installation of the application must be done via the Apple iTunes App Store.

Known Issues

Dropbox Authentication
Once successfully linked to a Dropbox account, no more password input is required to get access to the files in the linked Dropbox. Even if the password for this Dropbox account is changed on another system or via the Dropbox web site, presenting this new password is not required on any of the linked systems nor do these systems have to be linked again. In case access to the Dropbox has to be withdrawn reliably (e.g. because a mobile device is lost), the device should be un-linked from the given Dropbox account via the Dropbox web site and thus be no longer allowed to access the data.

File Sync
Files stored on the mobile device are updated automatically whenever modified in the cloud. Some file attributes like the file size and modification date are used to detect any changes. In case a previously encrypted file is encrypted using a different key, the file will not be synchronized to the client. Reason is, that the content of the file remains unchanged, as well as the file's attributes and therefore a sync is not triggered.

Accepting EULA Crash
After installing SME and accepting the EULA, SME might crash once if and only if all available Cloud Service Providers are linked. Restarting the application resolves the problem and prevents future crashes. Reason for this issue is a bug in the iOS code for WebView which can't be fixed by SME.

Technical support

You can find technical support for Sophos products in any of these ways:

• Visit the SophosFreeTalk community at http://openforum.sophos.com/t5/Sophos-Mobile-Encryption/bd-p/SophosMobileEncryption and search for other users who are experiencing the same problem.
• Visit the Sophos support knowledgebase at http://www.sophos.com/en-us/support.aspx.
• Download the product documentation at http://www.sophos.com/en-us/support/documentation;.
• Send an email to support@sophos.com , including your Sophos software version number(s), operating system(s) and patch level(s), and the text of any error messages.

Legal notices

Copyright © 2014 Sophos Ltd. All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.

Sophos is a registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.