Sophos for Microsoft SharePoint, version 1.0 release notes

New in this version

This is the first release of Sophos for Microsoft SharePoint. Sophos for Microsoft SharePoint protects Windows SharePoint Services 3.0 and Microsoft Office SharePoint Server 2007 deployments. It has the following key features:

  • Scans for malware, spyware, suspicious files, potentially-unwanted applications, and controlled files based on true file type, name, and content.
  • Scans on access, on demand and allows setting of scheduled scans.
  • Provides ability to configure policy, generate reports, manage quarantine, and search logs using a web-based administrative interface.

Known problems

The description of some problems includes an identifier in brackets, for example "(DEF 22335)". You can use this identifier if you need to contact Sophos technical support about the problem in question.

  • (WKI 37430, DEF 37844) If User Access Control is enabled on Windows Server 2008 and is not using the "Administrator" account, the installation wizard does not progress past the credentials page. For more information, see Sophos support knowledgebase article 58415.
  • (DEF 38212) If you upgrade Microsoft Office SharePoint Server 2007 from SP1 to SP2 with Sophos for Microsoft SharePoint installed, you may not be able to select subfolders of the SharePoint documents folder for scanning. To work around this, restart the Sophos for Microsoft SharePoint services after upgrading.
  • (DEF 34583) Sophos for Microsoft SharePoint does not scan Word 2007 .docx file document headers, footers, and watermarks for content filtering. This is due to a limitation in the Word 2007 IFilter.
  • (WKI 34771) When installing Sophos for Microsoft SharePoint together with the following versions of Sophos management software, you must first install the management software, and then install Sophos for Microsoft SharePoint:
    • Sophos Control Center (Small Business Edition) 2.0.0
    • Sophos Control Center (Small Business Edition) 2.0.1
    • Sophos Enterprise Console 3.1
    • Sophos Enterprise Console 3.0
  • (WKI 38042) When upgrading Windows SharePoint Services (WSS), you must disable on-access scanning before running the SharePoint configuration wizard.
  • (DEF 30965) Microsoft Outlook may automatically remove some of the line breaks when viewing email alerts generated by Sophos for Microsoft SharePoint.
  • The installer may fail with an error "Setup was unable to create the Sophos for Microsoft SharePoint databases".
    This can happen if, in the past, you have uninstalled the SOPHOS database instance from Microsoft SQL Server or uninstalled Microsoft SQL Server itself. In this case, delete the following files from the MS_SQL_INSTALL_FOLDER\MSSQL.X\MSSQL\Data folder.
    • SavSpLog.mdf
    • SavSpLog_log.ldf
    • SavSpQuar.mdf
    • SavSpQuar_log.ldf
    • SavSpRprt.mdf
    • SavSpRprt_log.ldf
  • During installation, you can specify the Microsoft SQL Server you want to use. If you click 'Browse' to browse to the server, the browser window may not list the Microsoft SQL Server database instance that you wish to select. In this case, type the database name into the text box provided, in the format MACHINENAME\INSTANCENAME, e.g. MYDBSERVER\SOPHOS.
  • During installation, when you specify the Microsoft SQL Server, the installer may fail to connect to the chosen Microsoft SQL Server database instance. In this case, you should:
    • Ensure that the instance name is correct and that you have administrative privileges on the SQL server.
    • If you are using a Microsoft SQL Server 2005 or 2008 database located on a different computer (a remote database), use the Microsoft SQL Server Configuration Manager to enable the TCP/IP protocol for the database instance and start the SQL Server Browser service.
  • During installation if you choose a database that is located on a different computer (that is, remote database) in a workgroup, or choose a database that is in a different domain then the installer will fail to set the necessary access rights on the database and display the following error message:

    Setup was unable to configure the access permissions on SQL Server instance MACHINENAME\INSTANCENAME for user DOMAIN\USERNAME

    The installation program will then proceed but after installation the product may not have access to the chosen database. In this case, contact Sophos technical support for a workaround.

Additional information

  • During installation, the installer will restart IIS. Under certain circumstances it may also require the computer to be restarted.
  • During installation, you may notice a few errors in the Event log as described below.

    These errors are reported when Sophos for Microsoft SharePoint installer attempts to detect the presence of Visual C++ redistributables. These errors can be ignored safely.
    Source Event ID Description
    SideBySide 59 Generate Activation Context failed for C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{A4D87BE1-AFC4-461B-A66C-AFA239935F57}\VCRedist64Test.dll. Reference error message: The referenced assembly is not installed on your system.
    SideBySide 59 Resolve Partial Assembly failed for Microsoft VC80.CRT. Reference error message: The referenced assembly is not installed on your system.
    SideBySide 32 Dependant Assembly Microsoft VC80.CRT could not be found and last error was The referenced assembly is not installed on your system.

Technical support

For technical support, visit

If you contact technical support, provide as much information as possible, including the following:

  • Sophos software version number(s)
  • Operating system(s) and patch level(s)
  • The exact text of any error messages


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