Sophos Secure Email 7.32 for iOS release notes

[ New in this release ] [ Mail server system requirements ] [ Installation ] [ Known issues ] [ Technical support ] [ Legal notices ]

New in this release

Improvements and minor bug fixes.

Support for Exchange 2007 discontinued

App system requirements

Sophos Secure Email can be installed on devices that run iOS 9.x or higher.

Sophos Secure Email requires to be managed by a Sophos Mobile Control server. For details see the Sophos Mobile Control 7.0 release notes.

Mail server system requirements

Supported mail servers:

 

Supported protocols on the mail servers listed above:

Installation

Sophos Secure Email is installed from the App Store.

Known issues

Calendar may stop syncing when app is operated for a very long time with a poor network connection

In very rare occasions the calendar may stop syncing when the app has been operated for a long time with a poor network connection.

Solution: Close the Sophos Secure Email app (double-click the Home button and swipe-up on the app in the app list) and re-start it. 

Attachments of appointments are not available

Opening attachments of appointments is not supported by the ActiveSync protocol (see https://support.microsoft.com/en-us/kb/2503175).

Only plain text emails are supported

Currently Sophos Secure Email only supports the creation of plain text emails. Support of RTF and HTML format will be implemented in an upcoming version.

Notifications are not shown although enabled

In rare cases email and appointment notifications may not be shown anymore.

Solution: Close the Sophos Secure Email app (double-click the Home button and swipe-up on the app in the app list) and re-start it. 

Technical support

You can find technical support for Sophos products in any of these ways:

Legal notices

Copyright © 2017 Sophos Limited. All rights reserved.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.

Sophos is a registered trademark of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.