[ New in this release ] [ Supported storage providers ] [ Known Issues ] [ Technical support ] [ Legal notices ]
Corporate browser in managed mode
Sophos Secure Workspace (SSW) now offers a corporate browser that allows to browse selected, pre-configured corporate sites within SSW. If SSW is managed by Sophos Mobile Control (SMC), the admin can define corporate websites that the user is allowed to browse and also provides all means for authentication (e.g. certificates or certificates created via SCEP) for the corporate browser. If configured, the user can browse to the corporate websites defined by the admin.
The corporate browser offers:
* Multi-tab support
* Browsing history
* Corporate and private bookmarks
* Credential manager to store the user credentials (if allowed by the SMC admin)
Please note: This feature requires an Android device with Android 5.0+ managed by a Sophos Mobile Control server version 6.0 or higher.
Please note: This feature is only available in managed mode. This feature requires a Sophos Mobile Control advanced license.
Several minor improvements
The new version of Sophos Secure Workspace includes several minor improvements, e.g.:
* Up to 3 corporate WebDav accounts can now be configured in Sophos Mobile Control and used in Sophos Secure Workspace.
* The user can now add or remove items from the main dashboard.
System requirements
Sophos Secure Workspace runs on Android devices with an Android version 4.0.3 (API level 15) or higher.
The corporate browser only works on Android devices with an Android version 5.0 (API level 21) or higher.
Sophos Secure Workspace supports following storage providers:
Installation
Installation of the application must be done via Google Play.
Files cannot be opened by some third-party applications
Files cannot be opened by some third-party applications due to problems with access permissions. For displaying the content of the file, access permissions are applied to the file so that it can be opened by the third-party application. Some third-party applications fail to work properly if they're not granted universal access to files and therefore cannot display the file. Applications known to have this problem are ASTRO Image Viewer or ES Image Browser. If this problem occurs, please use another application to view the file.
Going back when linking a Google Drive account may cause Google Play Services to crash
When the user links a Google Drive account in Sophos Secure Workspace, the application triggers the selection of an account in a Google application. Selecting "Add Account" on the first screen directs to the "Add a Google Account" screen. If the user then clicks the Back button, the Google Play Services may crash (seen on a Nexus 7, with Android 4.2.1). This crash is caused by another Android application and not by Sophos Secure Workspace.
Viewing of favorites may show an outdated version of the file, e.g. using the Android Gallery App
Some applications used for viewing favorites of Sophos Secure Workspace do cache files internally and do not recognize when only the file content changes. E.g. the Android Gallery application caches all pictures it views. When only the content of the file changes, the Android Gallery App does not recognize the change when opened from Sophos Secure Workspace and displays the cached content. Only a change of the file name will cause the Gallery App to reload the file. Please use another application that does not show this behavior for viewing the favorite files or forcibly close the Gallery App before viewing updated content.
Update to new version may result in the status of Dropbox favorites not showed correctly
Updating to the new version occasionally may show already favorized Dropbox files as not favorized (star icon not filled). Clicking on the star icon results in a duplicate favorite created. The duplicate entry can be removed again by de-favorizing the duplicate again.
Microsoft OneDrive (former Skydrive) not working on certain devices.
The Live SDK for Android version (5.0) that is used for Sophos Secure Workspace to support OneDrive as storage provider is distributed by Microsoft as pre-release, time-sensitive unsupported software that may not operate correctly. Therefore it may happen that OneDrive is not working on certain devices, e.g. we could not logon on to OneDrive on a Motorola Defy+ with Android 2.3.4.
Wrong display status of OneDrive files
In some cases a favorite OneDrive file is displayed with its OneDrive ID instead of its name. Browsing to the OneDrive folder containing the file will refresh the information and resolve this display issue. Furthermore, after copying multiple files in a OneDrive provider, it may happen that the file list view displays files twice. A refresh of the view shows the correct file list again.
Developer Option Don't Keep Activities causing problems when user-visible interaction is required with third party applications.
Sophos Secure Workspace relies on third party applications to support the different cloud storage providers. When requiring user-visible interaction with such third party applications (e.g. to logon to a cloud storage provider like Google Drive), having the developer option Don't Keep Activities activated may affect the normal lifecycle of Sophos Secure Workspace or even cause the crash of it . This is caused by the OS behavior activated with the Don't Keep Activities setting: Sophos Secure Workspace may be closed while a third party App is shown, whereas the third party application tries to start Sophos Secure Workspace resulting in an infinite loop. As recommended by Google, this developer setting should not be activated in normal use of a device.
WebDav Favorites with special characters or blanks in the filename are no more favorites after upgrading Sophos Secure Workspace from a previous version.
WebDav files that have special characters or a blank in the filename and that are also marked as favorite are no more favorites after upgrading Sophos Secure Workspace to the new version. The user has to manually mark these files as favorite again. This happens due to a necessary adjustment of the encoding of WebDav file names respectively WebDav requests that had to be done for the new Sophos Secure Workspace version to be able to implement the uploading of files to WebDav.
Egnyte Upload: User cancelling the upload of a file leaves a corrupt file on the server.
If the user cancels an update of a file to Egnyte, a corrupt file remains on the Egnyte server. This is a problem of the Egnyte API and will be fixed by Egnyte.
File size limitations for viewing and editing text files.
Due to limitations of the third party library used for viewing and editing text files, content of plain text files might be truncated if the filesize is bigger than ~ 3MB. Furthermore, plain text files can only be edited when the filesize is smaller than 50 KB.
Dynamic GIF files are not shown correctly due to limitations of the 3rd party viewer library used
Dynamic GIFs are not shown correctly. Only the first frame is shown as a static image.
Gmail 4.x ignores files when shared from Sophos Secure Workspace
Gmail 4.x does not allow to receive files shared by Sophos Secure Workspace as it only accepts received from /mnt/sdcard. All other GMail versions work fine, especially the new versions of Gmail 5.x.
You can find technical support for Sophos products in any of these ways:
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