Sophos recommends that customers always apply the latest version and patches of SafeGuard Enterprise to ensure that they have latest in functionality, performance and security.
Before you install SafeGuard Enterprise, make sure that your system meets the minimum system requirements.
Visit our SafeGuard release information site with comprehensive compatibility tables, supported third-party hardware and software, as well as a SafeGuard release history at: http://www.sophos.com/en-us/support/knowledgebase/112776.aspx.
Check the compatibility of this SafeGuard Enterprise release with previous releases and modules:
http://www.sophos.com/en-us/support/knowledgebase/112780.aspx.
Find out about:
Check the tokens and smartcards that are supported by SafeGuard Enterprise:
https://community.sophos.com/kb/en-us/133910.
Note that the use of the necessary token/smartcard middleware for the standard operating system requires a license agreement with the respective middleware manufacturer. For information on where to obtain the licenses, see:
http://www.sophos.com/en-us/support/knowledgebase/116585.aspx.
Check the compatibility of SafeGuard Enterprise with commercial anti-virus software that has been successfully tested with this release: https://community.sophos.com/kb/en-us/133909.
For a first-time installation, we recommend that you use the SafeGuard Enterprise Install Advisor tool. It will guide you through the installation process. You can find it in your product delivery.
We recommend that you also read the installation part of the SafeGuard Enterprise administrator help and the SafeGuard Enterprise best practice guide.
Check the known issues for this SafeGuard Enterprise release, since incorrect configuration of certain options may cause unexpected behavior: https://community.sophos.com/kb/en-us/133909.
You can find technical support for Sophos products in any of these ways:
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