SafeGuard Enterprise 8.0 release notes

Sophos recommends that customers always apply the latest version and patches of SafeGuard Enterprise to ensure that they have latest in functionality, performance and security.

New in SafeGuard Enterprise Service Release 8.0.5

The Windows Client Patch 1804 addresses some security issues with SafeGuard Enterprise Client 8.0 and 8.0.4, which theoretically could be used to obtain local privilege escalations.

For more information, refer to Windows Client Patch 1804 for SafeGuard products.

Additionally the following issues have been fixed:

  • In certain cases the SafeGuard Encryption Policy Wizard would not appear
  • Various hotfixes for SafeGuard file filter driver
  • Compatibility issue with current version of Sophos Endpoint Security
  • Several other smaller bug fixes

Note that this release also includes the SGN 8.0.4 Windows Client Hotfix Rollup Patch.

We recommend that you install the latest Windows security patches on your clients before installing the SafeGuard client security patch. For clients running Windows 7, you must install all Windows security patches first.

For a complete list and more details, see SafeGuard Enterprise Windows Client Patch 1804 version 8.00.5.

New in SafeGuard Enterprise Service Release 8.0.4

This Windows Client Hotfix Rollup Patch fixes several issues in SafeGuard Enterprise Client 8.0:

  • SafeGuard file filter driver issues resulting in BSOD or error messages when files are written.
  • SafeGuard Outlook add-in issues.
  • SafeGuard service crashes, local cache corruptions or service loading issues.
  • SafeGuard credential provider issues. For example, issues that affect users changing passwords or entering a PIN.

We've also improved SafeGuard BitLocker management.

For a complete list and more details see SafeGuard Enterprise Client Hotfix Rollup version 8.00.4.

New in SafeGuard Enterprise Service Release 8.0.3

  • macOS 10.13 (High Sierra) support

This version supports OS X 10.11, macOS 10.12, and macOS 10.13.

If you use OS X 10.10 or earlier, please install SafeGuard Enterprise 8.0.1.

New in SafeGuard Enterprise Service Release 8.0.2


The following issues have been fixed:

  • The SQL server could suffer from a serious performance degradation.
  • In rare cases, when importing more than one Active Directory domain, recovery could be impossible.
  • In certain cases certificates could not be renewed.
  • Mac OS X recovery could not be performed using web help desk.
  • Changing the logon name of an Active Directory user could lead to duplicate user objects.
  • Smaller bugs.

Other Mac OS X recovery improvements have been made.

New in SafeGuard Enterprise Service Release 8.0.1

  • macOS 10.12 (Sierra) support

New in SafeGuard Enterprise 8.0

Synchronized Encryption

SafeGuard Enterprise 8.0 introduces the new “Synchronized Encryption” module for Windows and OS X:

  • Application Based Encryption
  • HTML5 encryption of individual files (“Password protect file”)
  • Tracking of encryption and decryption events
  • Microsoft Outlook add-in (Windows only)
  • Synchronization of keyring with Sophos Mobile Control 6.1 (requires Sophos Secure Workspace 6.2 on the mobile device)
  • Synchronization of device encryption recovery keys with Sophos Mobile Control 6.1
  • Extra security by integration with Sophos Endpoint Central and Sophos Mobile Control (encryption keys can be removed on compromised machines)


  • Database creation without the need for MS SQL tools
  • Automatic database migration and schema update
  • Improved auto-registration
  • Automated initial import of AD
  • Improved security (Unconfirmed users)

Windows and OS X

OS X improvements

  • Support for local keys on Mac:
    • Create local keys
    • Import local keys
    • Use local keys for cloud storage
    • Use local keys as default key for mount points
  • Overlay icons for Mac
  • Microsoft OneDrive and Microsoft OneDrive for Business supported on Mac

System requirements

Before you install SafeGuard Enterprise, make sure that your system meets the minimum system requirements.


Visit our SafeGuard release information site with comprehensive compatibility tables, supported third-party hardware and software, as well as a SafeGuard release history at:

Compatibility and upgrades

Check the compatibility of this SafeGuard Enterprise release with previous releases and modules:

Find out about:

  • Previous releases of SafeGuard Enterprise that can be upgraded to this release.
  • Compatibility of SafeGuard Enterprise Client with SafeGuard Enterprise Server releases.
  • Microsoft SQL Server releases that are supported by SafeGuard Enterprise.
  • Sophos SafeGuard Easy releases that can be migrated to SafeGuard Enterprise.

Keyboard layouts

Check the keyboard layouts that are supported in Power-on Authentication:

Tokens and smartcards

Check the tokens and smartcards that are supported by SafeGuard Enterprise:

Note that the use of the necessary token/smartcard middleware for the standard operating system requires a license agreement with the respective middleware manufacturer. For information on where to obtain the licenses, see:

Anti-virus software

Check the compatibility of SafeGuard Enterprise with commercial anti-virus software that has been successfully tested with this release:


For a first-time installation, we recommend that you use the SafeGuard Enterprise Install Advisor tool. It will guide you through the installation process. You can find it in your product delivery.

We recommend that you also read the installation part of the SafeGuard Enterprise administrator help and the SafeGuard Enterprise best practice guide.

Known issues

Check the known issues for this SafeGuard Enterprise release, since incorrect configuration of certain options may cause unexpected behavior:

Technical support

You can find technical support for Sophos products in any of these ways:

Legal notices

Copyright © 1996 - 2018 Sophos Limited. All rights reserved. SafeGuard is a registered trademark of Sophos Group.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.

Sophos, Sophos Anti-Virus and SafeGuard are registered trademarks of Sophos Limited, Sophos Group and Utimaco Safeware AG, as applicable. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

You find copyright information on third party suppliers in the Disclaimer and Copyright for 3rd Party Software document in your product directory.