These are the release notes for Sophos Mobile.
For improvements and new features in Sophos Mobile, see Sophos knowledgebase article 128005.
|Microsoft Windows Server||2008 R2 SP1 (64-bit)|
|2012 R2 (64-bit)|
|Oracle Java JDK||The version that is delivered with the Sophos Mobile installer (8u152)|
|Microsoft SQL Server||2008 SP4 (32-bit or 64-bit)|
|2008 R2 SP3 (64-bit)|
|2012 SP3 (64-bit)|
|2014 SP2 (64-bit)|
|2014 SP2 Express|
|2016 SP1 (64-bit)|
|Android||4.4 or higher|
|5.0 or higher|
|6.0 or higher|
|7.0 or higher|
|8.0 or higher|
|Android Things (project-based)||Developer Preview 6.1 or below, on Raspberry Pi 3|
|iOS||9.0 or higher|
|10.0 or higher|
|11.0 or higher|
|macOS||OS X El Capitan (10.11 or higher)|
|macOS Sierra (10.12 or higher)|
|macOS High Sierra (10.13 or higher)|
|Windows||Windows 10 Threshold 2 (1511) or higher
(editions: Pro, Enterprise, Education, Home, S)
|Windows Mobile||Windows 10
(editions: Mobile, Mobile Enterprise)
|Windows IoT (project-based)||Windows 10 IoT Core (Build 16299), on Raspberry Pi 2 or 3|
The Sophos Mobile Admin and Self Service Portal web consoles support the following web browsers.
|Microsoft Internet Explorer||11|
|Mozilla Firefox||30 or higher|
|Google Chrome||35 or higher|
|Microsoft Active Directory||The version that is provided by the used Windows Server operating system.
Lightweight Domain Services (AD LDS) are not supported.
|Zimbra OpenLDAP||The version that is provided by the used Zimbra email system.|
|NetIQ eDirectory||8.8 SP6|
|389 Directory Server
(open source variant of the Red Hat Directory Server)
|Microsoft Exchange||2010 SP2|
|Lotus Domino Traveler||9.0|
|Microsoft Windows Server||2008 SP1|
|2008 R2 SP1|
|2012 with latest service pack|
|2012 R2 with latest service pack|
|2016 with latest service pack|
For details on installing the Sophos Mobile server, see the Sophos Mobile installation guide.
For details on enrolling end user devices with Sophos Mobile using the Sophos Mobile Self Service Portal, see the Sophos Mobile user help.
You can download the product documentation at www.sophos.com/en-us/support/documentation/sophos-mobile.aspx.
Sophos Mobile 8 comes with license reporting. For detailed information, see Sophos knowledgebase article 120127.
There is a known Android issue related to the work profile. Starting with Android 8, the Android internal WebView app is no longer enabled by default. As a result, apps in the work profile that rely on the WebView app may stop working. Google resolved this issue by enabling the Chrome app, which in turn enables the internal WebView app. However, you may not want to allow a browser app in the work profile. As a work around, use the App Control configuration of your Sophos Mobile Android enterprise policy to block the Chrome app.
For information from Google regarding this issue, see https://support.google.com/work/android/answer/7506908.
The IMAP/POP configuration for Windows Mobile policies is a new feature introduced with Sophos Mobile 7.1.
If the system time of your Sophos Mobile server deviates by more than 15 minutes from accurate time, you will not be able to set up Android enterprise for your organization using the Managed Google Play Account scenario. This is because the Sophos service that manages Android enterprise communication classifies the request from your Sophos Mobile server as malicious and rejects it.
This issue is caused by a defect in Google Chrome 59. Because of that, the issue can’t be solved by Sophos Mobile. As a workaround, use a different browser to configure the external directory connection or the SMTP settings.
If you’ve configured Self Service Portal enrollment for Windows computers, you must adjust the configuration after you’ve updated Sophos Mobile to version 8. In Sophos Mobile 7.1, the initial package is a policy while in Sophos Mobile 8 it is a task bundle.
For information how to re-enable Self Service Portal enrollment for Windows computers, see the Sophos Mobile installation guide, section Post-update tasks.
You can find technical support in any of these ways:
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