For a complete list of system requirements, see the system requirements page on the Sophos website.
Sophos documentation is published at http://www.sophos.com/en-us/support/documentation.aspx.
This is a warning that the anti-virus scanner has prevented access to an infected file.
In this case, the filer doesn't send a request to the anti-virus server to scan the file. Therefore, the statistics are not updated. However, the virus IS detected and, if disinfection is selected, the file is disinfected.
Make sure that the Sophos Anti-Virus for NetApp Storage Systems executables savnaser.exe and savnammc.dll have access to any other anti-virus servers, the filer and the computer running the snap-in.
You can find technical support for Sophos products in any of these ways:
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