Sophos Control Center (SCC) is the management tool for our range of Small Business Suites. It can be used to configure, monitor, manage, and report on Sophos small business endpoint products running on Windows and Mac OS X computers. For more information about Sophos Control Center, see Sophos Control Center Help.
For information on installing Sophos Control Center for the first time, see the Sophos Control Center startup guide.
For information on upgrading, see the Sophos Control Center upgrade guide.
Sophos documentation is published at http://www.sophos.com/support/docs/.
Supported operating systems are listed on the system requirements page of the Sophos website (http://www.sophos.com/products/all-sysreqs.html).
In addition to this, you will need around 200 MB - 350 MB per endpoint product you are downloading from Sophos.
Minimum database size
The computer where you place the database (which may be the same computer as the computer where Control Center is installed or a different one) needs a minimum of 1 GB disk space for data.
To enable Control Center to communicate with managed workstations, open ports 8192 and 8194 on the computer where the Control Center management server is installed.
To enable Control Center to download security software from Sophos, open port 80 on the computer where it is installed.
Sophos Control Center 4.1 does not support SQL Server 2008 R2. SCC will install SQL Server 2005 Express even if SQL Server 2008 R2 is installed. However if SQL Server 2008 R2 is installed with a Sophos instance, SCC fails to install. This is typically due to having Sophos PureMessage installed.
To workaround this issue, uninstall PureMessage, install Sophos Control Center and reinstall PureMessage.For more information on SCC 4.1 failing to install on SQL Server 2008 R2 with an existing Sophos instance, see http://www.sophos.com/support/knowledgebase/article/112542.html.
DEF 56239 Error logged in Windows Event Viewer on Windows 2008 Server R2 platform after installation of Sophos Anti-Virus on same computer as Sophos Control Center.
DEF 56480 Unable to deploy to Windows 2000
This is caused by an incompatibility in default NTLM (network authentication) version between different Windows operating systems.
Workaround: Upgrade Windows 2000 endpoints from NTLM v1 to NTLM v2 by changing the registry key LmCompatibilityLevel. For information on how to do this, see http://www.sophos.com/support/knowledgebase/article/110519.html.
WKI 55170 Standalone Firewall blocking the endpoint when tried to manage with SCC (with standalone SAV/SCF) See http://www.sophos.com/support/knowledgebase/article/110412.html.
Microsoft Windows 2008 Foundation Server only supports a limited number of users.
If SCC 4.1 is installed on Microsoft Windows 2008 Foundation Server and more than 15 endpoints are managed, transitory updating problems will be visible on Sophos Control Center. This may also occur if other applications on endpoints also access Network Shares on the Server.
We recommend that if you experience this problem, you install Microsoft Windows 2008 Standard Server.
The following Knowledgebase articles explain how to unblock network communications through Windows firewalls:
You can find technical support for Sophos products in any of these ways:
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