If you need to reinstall Sophos Control Center, please read the "What To Do" section of knowledgebase article 118472.
Sophos Control Center (SCC) is the management tool for our range of Small Business Suites. It can be used to configure, monitor, manage, and report on Sophos small business endpoint products running on Windows and Mac OS X computers. For more information about Sophos Control Center, see Sophos Control Center Help.
For information on installing Sophos Control Center for the first time, see the Sophos Control Center startup guide.
For information on upgrading, see the Sophos Control Center upgrade guide.
Sophos documentation is published at http://www.sophos.com/en-us/support/documentation.aspx.
SQL Server 2005 (SQL Server 2005 Express Edition is installed by default)
In addition to this, you will need around 200 MB - 350 MB per endpoint product you are downloading from Sophos.
Minimum database size
The computer where you place the database (which may be the same computer as the computer where Control Center is installed or a different one) needs a minimum of 1 GB disk space for data.
To enable Control Center to communicate with managed workstations, open ports 8192 and 8194 on the computer where the Control Center management server is installed.
To enable Control Center to download security software from Sophos, open port 80 on the computer where it is installed.
Workaround: Uninstall PureMessage, install Sophos Control Center and reinstall PureMessage.For more information on Sophos Control Center 4.1 failing to install on SQL Server 2008 R2 with an existing Sophos instance, see http://www.sophos.com/en-us/support/knowledgebase/112542.aspx.
(DEF 56239) Error logged in Windows Event Viewer on Windows 2008 Server R2 platform after installation of Sophos Anti-Virus on the same computer as Sophos Control Center.
This error can be safely ignored.
(DEF 56480) Unable to deploy to Windows 2000.
This is caused by an incompatibility in default NTLM (network authentication) version between different Windows operating systems.
Workaround: Upgrade Windows 2000 endpoints from NTLM v1 to NTLM v2 by changing the registry key LmCompatibilityLevel. For information on how to do this, see http://www.sophos.com/en-us/support/knowledgebase/110519.aspx.
Microsoft Windows 2008 Foundation Server only supports a limited number of users.
If Sophos Control Center 4.1 is installed on Microsoft Windows 2008 Foundation Server and more than 15 endpoints are managed, transitory updating problems will be visible in Sophos Control Center. This may also occur if other applications on endpoints also access Network Shares on the Server.
If you experience this problem, we recommend that you install Microsoft Windows 2008 Standard Server.
If your Sophos Control Center server is running Windows Firewall, this may block Control Center communications, resulting in:
The following knowledgebase article explains how to unblock network communications through Windows Firewall:
You can find technical support for Sophos products in any of these ways:
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