[ New in this release ] [ Mail server system requirements ] [ Installation ] [ Known issues ] [ Technical support ] [ Legal notices ]
This release of Sophos Secure Email for iOS includes the following changes:
Sophos Secure Email can be installed on devices that run iOS 10 or higher.
Sophos Secure Email requires to be managed by a Sophos Mobile Control server. For details see the Sophos Mobile Control 7.0 release notes.
Supported mail servers:
Supported protocols on the mail servers listed above:
Sophos Secure Email is installed from the App Store.
In very rare occasions the calendar may stop syncing when the app has been operated for a long time with a poor network connection.
Solution: Close the Sophos Secure Email app (double-click the Home button and swipe-up on the app in the app list) and re-start it.
Currently Sophos Secure Email only supports the creation of plain text emails. Support of RTF and HTML format will be implemented in an upcoming version.
In rare cases email and appointment notifications may not be shown anymore.
Solution: Close the Sophos Secure Email app (double-click the Home button and swipe-up on the app in the app list) and re-start it.
If the user searches for emails, emails that are stored at the server only, and not at the device anymore, have greyed out actions buttons (reply, forward, delete,..).
With this version, the badge for the secure email app icon is no more working when using a Microsoft Exchange server.
You can find technical support for Sophos products in any of these ways:
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