Endpoint

Sophos Endpoint

For Sophos Central customers

About these release notes

These are the release notes for Sophos Endpoint for Windows 7 and later, managed by Sophos Central.

Some of the features mentioned in these release notes are only available if you have the appropriate license.

Note: You may find that you cannot yet download and use the latest version. This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.

For improvements and new features in the Sophos Central console, see What's new in Sophos Central.

Note: For more information about Windows 10 support, see knowledgebase article 122504.

Version 11.5

Components

Sophos Endpoint

Windows 7 and later

11.5.11

January 2018

11.5.10

December 2017

11.5.9

December 2017

Update

11.5.9

November 2017

Update

11.5.9

October 2017

11.5.8

October 2017

11.5.6

October 2017

Update

11.5.6

August 2017

11.5.5

July 2017

Update 2

11.5.5

June 2017

Update

11.5.5

May 2017

11.5.4

Feb 2017

11.5.3

Jan 2017

11.5.2

Nov 2016

11.5.1

Nov 2016

11.5.0

Oct 2016

Sophos Anti-Virus

10.7.6

10.7.6

10.7.6

10.7.6

10.7.6

10.7.6

10.7.3

10.7.3

10.7.3

10.7.3

10.7.3

10.7.1

10.7.1

10.7.0.301

10.7.0.301

10.7.0.301

Threat detection engine

3.70.2

3.70.2

3.70.2

3.70.2

3.70.2

3.70.2

3.69.2

3.69.2

3.69.2

3.69.2

3.68.1

3.68.0

3.67.3

3.64.2

3.64.2

3.64.2

Sophos AutoUpdate

5.8.411

5.8.407

5.8.407

5.8.407

5.8.407

5.8.340

5.8.340

5.8.340

5.8.340

5.8.340

5.8.340

5.6.388

5.6.0

5.5.0

5.5.0

5.5.0

Sophos Web Control

1.5.1938

1.5.1938

1.5.1938

1.5.1938

1.5.1938

1.5.1938

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

1.5.987

Sophos Heartbeat

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.60

4.3.0

4.2.0

4.2.0

4.2.0

Sophos Management Communications System

4.7.15

4.7.15

4.7.15

4.7.15

4.7.15

4.7.15

4.6.0

4.6.0

4.4.309

4.4.309

4.4.309

4.3.2

4.3.2

4.3.1

4.3.1

4.3.0

Sophos System Protection

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

2.6.0

Sophos Health Service

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.4

2.0.3

2.0.3

2.0.3

2.0.3

2.0.3

Sophos Network Threat Protection

Malicious Traffic Detection

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.2

1.3.1

1.3.1

1.3.1

1.3.0

1.3.0

Sophos UI

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.2.22

1.1.44

1.1.0

1.1.0

1.0.0

1.0.0

Sophos Uninstaller

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

1.2.0

11.5.4

1.0.0

1.0.0

1.0.0

1.0.0

Sophos Endpoint Defence

1.0.4

1.0.4

1.0.4

1.0.4

1.0.4

1.0.4

1.0.3

1.0.3

1.0.3

1.0.3

1.0.3

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

Sophos Endpoint Firewall

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

1.0.0

-

-

-

-

-

Sophos Self Help Tool

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.2.76

1.0.0

-

-

-

HitManPro.Alert

3.6.14

3.6.14

3.6.12

3.6.10

3.6.9

3.6.9

3.6.9

3.6.8

3.6.8

3.6.5.593

3.6.3.583

3.6.3.583

-

-

-

-

SophosClean

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.20.286

3.7.14.116

3.7.14.279

3.7.14.279

3.7.14.279

-

-

-

Version 11.5.11

Updated components

Sophos AutoUpdate has been updated.

Resolved issues

Issue ID

Component

Description

WINEP-12228

Sophos AutoUpdate

Registry key required to process Microsoft January 2018 patch.

Version 11.5.10

Resolved issues

Issue ID

Component

Description

WINEP-11726

HitManPro.Alert

Resolved an issue with HitManPro.Alert blocking the install and uninstall of NHS CRS Identity Agent.

WINEP-11689

HitManPro.Alert

Resolved an issue with uninstall stopping when attempting to uninstall the UI component.

WINEP-11605

HitManPro.Alert

Resolved an issue with SIMS installation not completing gracefully.

WINEP-11561

HitManPro.Alert

Resolved an issue with HitManPro.Alert interfering with update/upgrade of ZenWorks/Novell CASA.

WINEP-10975

HitManPro.Alert

Resolved an issue with injected processes that weren't linked with CRT and don't call exitprocess stopping on exit.

WINEP-8885

HitManPro.Alert

Resolved a problem when installing Microsoft Access 2010.

WINEP-11530

HitManPro.Alert

Resolved an issue with application lockdown for Powershell and other scripts.

WINEP-11654

Sophos Endpoint Defence

On fresh installs the health sent to the firewall is always red.

Version 11.5.9 Update

This version was released to a limited number of customers.

Version 11.5.9 Update

Resolved issues

Issue ID

Component

Description

WINEP-11336

HitManPro.Alert

Resolved policy compliance issue caused by double byte characters in the executable path.

WINEP-10833

HitManPro.Alert

Applications are protected immediately when the software radar discovers them.

WINEP-8981

HitManPro.Alert

Fixed an issue with opening some applications.

Version 11.5.8

New features

  • Sophos Anti-Virus

    Updated to support changes in the Windows 10 RS3 release. In particular support for the OneDrive files on demand feature.

  • Sophos Device Control

    Support added for the latest devices from: Kingston DataTraveler DataLocker IronKey

Updated components

The threat detection engine has been updated from 3.69.2 to 3.70.2. For information about the changes to the threat detection engine, see the Sophos Threat Detection Engine release notes.

Resolved issues

Issue ID

Component

Description

WINEP-5906

Sophos Anti-Virus

Resolved issues with slow uploads using Windows 7 on fast connections.

WINEP-8977

Sophos Anti-Virus

Resolved issues with BOPS deadlock in Internet Explorer 11.

Version 11.5.6 update

New features

  • Performance Improvements. A new HMPA Policy plugin is available. This improves policy size and deployment efficiency.
  • Disk and Boot Record Protection (WipeGuard) and CryptoGuard policy. You can enable Disk and Boot Record Protection (WipeGuard) with policy control for CryptoGuard, by default. Individual policy controls are still available.

Resolved issues

Issue ID

Name

Description

WINEP-8885

Compatibility with Microsoft Access 2010 runtime installer

Resolved an issue with the Microsoft Access 2010-Runtime installer when CIX is installed.

WINEP-9118

Compatibility with Windows Explorer

Resolved an issue with CryptoGuard detection when copying files from one network share to another using Windows Explorer.

WINEP-9969

Compatibility with Forcepoint Triton/Websense

Resolved an issue with the triggering of intruder alerts when both Sophos Exploit Prevention and Forcepoint Triton/Websense are installed.

WINEP-8038

Compatibility with Symantec DLO agent

Resolved an issue with CryptoGuard detecting the Symantec DLO agent 7 backup software.

WINEP-8325

Compatibility with McAfee HIPS

Resolved an issue with some applications failing to start when CIX is deployed with McAfee HIPS enabled.

WINEP-8327

CryptoGuard False positive detection

Resolved issues with false positive detection when evaluating files containing significant encoded data.

WINEP-9469, WINEP-8698

Compatibility with Microsoft Internet Explorer

Resolved issues with the intermittent loading of a blank page on Internet Explorer.

WINEP-9046

Repeated large policy updates for HMPA

Resolved issues with a large policy update (>3MB) being sent to all endpoints several times per hour, under certain circumstances.

WINEP-9765

Compatibility with Intel Graphics Driver

Resolved as issue when opening Internet Explorer resulted in a loadlib detection for igd10umd32.dll (Intel graphics driver).

WINEP-10248

Compatibility with QQ Messenger

Resolved a problem with QQ Messenger failing on log in (Chinese IM software).

WINEP-10141

Compatibility with Coverity

Resolved issues with a Process Hollow detection and process termination.

Version 11.5.6

Updated components

The Sophos Management Communications System component has been updated to 4.6.0.

Version 11.5.5 update 2

Updated components

This maintenance release of the Sophos Exploit Prevention and HitmanPro.Alert components addresses a number of customer defects.

Version 11.5.5 update

Updated components

This maintenance release of the Sophos Clean and HitmanPro.Alert components addresses a number of customer defects and improvements to CryptoGuard protection.

Version 11.5.5

New features

  • The new endpoint firewall component supports the management of Windows Firewall.

Updated components

  • The threat detection engine has been updated from 3.68.0 to 3.68.1. For information about the changes, see the Sophos Threat Detection Engine release notes.
  • The updated version of Sophos Anti-Virus reduces alerts load to Central Management.
  • The updated versions of Sophos AutoUpdate and Sophos Management Communications System support download over https, and provide support for the upcoming message relay and thin installer releases.

Version 11.5.4

Updated components

Version 11.5.3

Updated components

  • Sophos UI (User Interface) has been updated to improve stability and improve rendering of display strings for all supported languages.
  • A new Sophos Self Help Tool enables users to diagnose issues with their installation.
  • The threat detection engine has been updated from 3.64.2 to 3.67.3. For information about the changes, see the Sophos Threat Detection Engine release notes

Version 11.5.2

Updated components

  • Sophos Endpoint Defence and Malicious Traffic Detection have been updated to support Secure Boot on Windows 10 Anniversary Edition. You must reboot to apply this fix.

Version 11.5.1

Updated components

  • Sophos Endpoint Defence has been updated to give support for Microsoft Office 365. You must reboot to apply this fix.

Version 11.5.0

Updated components

Known issues and limitations

Issue ID Component Description
WINEP-1770 Sophos Anti-Virus Sophos Anti-Virus doesn’t support Hypervisor enforced Code Integrity introduced in the Enterprise lockdown mode.
WINEP-1577 Sophos Cloud agent installer The logged on user who runs SophosInstall.exe must be a member of the SophosAdministrator group in order to migrate an on-premise–managed computer to Sophos Cloud. Otherwise, the installation will fail.

If you have experienced this issue, add the user account to the SophosAdministrator group and re-run the installer.

WINEP-1423 Sophos Cloud agent installer When migrating an on-premise–managed computer to Sophos Cloud, a Sophos endpoint software update may cause the installation to fail. This happens when a computer is migrated without using the Sophos Cloud Migration Tool, by running the Sophos Cloud agent installer (SophosInstall.exe) on the computer either interactively or in a quiet mode. The update frequency is configured in Sophos Enterprise Console (Updating Policy > Schedule tab > Check for updates every n minutes) by the Enterprise Console administrator.

To avoid or work around this issue, you can do either of the following:

  • Stop the Sophos AutoUpdate Service before running the Sophos Cloud agent installer.
    1. Check the updating status by right-clicking the Sophos shield in the notification area in the taskbar and ensuring that View updating status is grayed out and cannot be selected. If an update is currently in progress, wait for it to complete before continuing.
    2. Open Windows services: click Start, type “services.msc” in the Start menu search box, and press Enter.
    3. Right-click on the Sophos AutoUpdate Service and select Stop.
  • Increase the update interval in the updating policy in Enterprise Console to 60 minutes before starting the migration.
  • If you have experienced this error, re-run the installer at a later time when no update is in progress.
WINEP-323 Sophos Malicious Traffic Detector Cannot exclude from scanning non-local processes that you excluded in the Cloud console if they started before the sntp (Sophos Network Threat Protection) driver starts.
WINEP-284 Sophos Malicious Traffic Detector In cleanup events, the user may be incorrectly reported as "System", although the correct user is reported for the initial detection.
- Sophos Anti-Virus, Sophos Web Control Sophos web protection and web control use a Layered Service Provider (LSP) to intercept network traffic. If web protection or web control is turned on while an incompatible third-party LSP is running, system instability can occur. Therefore, if a third-party LSP that is known to be incompatible is already installed on the computer, the Sophos LSP is not installed. For more information, see http://www.sophos.com/en-us/support/knowledgebase/116241.aspx.

Additional information

System requirements

This version of Sophos Endpoint is supported on Windows 7 and later client operating systems. For a full list of system requirements, see http://www.sophos.com/en-us/support/knowledgebase/121027.aspx.

Support for migration from on-premise management

It is now possible to automatically migrate a computer managed by Sophos Enterprise Console or Sophos Control Center to be managed by Sophos Central. Please see the Sophos Cloud Migration Tool Help for more details.

For known migration issues, see the issues for Sophos Central agent installer in Known issues and limitations.

Support for Windows 8 and Windows 8.1

  • Sophos Endpoint uses toast notifications instead of balloon notifications to display messages on screen.
  • If you specify a user-defined message to be displayed in desktop messages, it is not displayed in toasts. For more information, see http://www.sophos.com/en-us/support/knowledgebase/118233.aspx.
  • If Sophos Anti-Virus cleans up a threat that affects a Windows Store app, it marks the app as tampered with. This causes Windows to offer the user the ability to re-download and re-install the app.

Sophos Device Control

Sophos Device Control does not block removable storage devices that are used as system drives, as this typically destabilizes the operating system.

Shared Windows components

When you install Sophos software, some Windows components that might also be used by non-Sophos software are also installed or upgraded:

Sophos software Shared Windows component
Name File names Versions Date of inclusion with Sophos software
Sophos Anti-Virus Microsoft XML Core Services msxml4.dll 4.30.2100.0 September 2009
msxml4r.dll 4.30.2100.0 September 2009
ATL Library atl90.dll 9.0.30729.6161 December 2014
Microsoft Visual C/C++ Runtime Libraries msvcm90.dll 9.0.30729.6161 December 2014
msvcp90.dll 9.0.30729.6161 December 2014
msvcr90.dll 9.0.30729.6161 December 2014

Technical support

You can find technical support in any of these ways:

Legal notices

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Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.